Job overview

Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.

We are looking for a dynamic, self-motivated, forward-thinking Administrator. 

The position will be within the South Kent Coast Mental Health Administration Team, based at  Coleman House, Brookfield Avenue, Dover. The first 2 months in post-training will take place at Ash Eton at Radnor Park West, Folkestone, Kent.

This is a part-time post (22.5 hours per week).  You will provide full secretarial and administrative support to a multi-disciplinary team. 

Ideally, you’ll be educated to GCSE A - C in Maths and English or equivalent.  You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience.  Confident, professional, organised and with a keen eye for detail you’ll be communicating with our service users and making sure that your work is of the very highest quality.

With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is desirable.  Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our service users at the forefront.

Main duties of the job

High-quality administration services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:

• Data entry, e.g., inputting of information such as new referrals and updating of RiO records.
• Checks relevant systems, e.g., RiO for clinic appointment lists.
• Liaising with other internal departments.
• Preparation and typing  of a variety of documents and correspondence from digital dictation or notes.
• Printing information in spreadsheet or report format as required.
• Likely to process confidential information.
• Management of Consultant diaries. 
• Booking of appointments

Working for our organisation

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.