Job summary
- Main area
- Admin & Clerical
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday to Friday - hours to be confirmed)
- Job ref
- 846-6234065-TS
- Employer
- Kent Community Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Capital House
- Town
- Faversham
- Salary
- £25,147 - £27,596 pro rata per annum
- Salary period
- Yearly
- Closing
- 09/05/2024 23:59
- Interview date
- 15/05/2024
Employer heading
Personal Assistant
NHS AfC: Band 4
Job overview
The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.
We are looking for an enthusiastic and adaptable Personal Assistant to join our professional team.
We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Main duties of the job
Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That’s where you come in.
We’re always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you’ll be using your knowledge, experience and expertise to provide admin support to our hard-working frontline NHS teams.
We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn’t a requirement for this role you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.
The challenges come thick and fast in this role but you’ll know that your input is contributing to the excellent experience our patients and service users have every day.
Working for our organisation
One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent
We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.
Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
Looking for professional development? We can support that too! Our career pathways will help you achieve your aspirations
Detailed job description and main responsibilities
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
If you need an application form in an alternative format please let our recruitment team know so they can help you with this.
All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 15th May 2024.
Find out more about the community difference here.
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity
Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Person specification
Qualifications
Essential criteria
- Level 4 qualification (e.g. certificate of higher education, higher national certificate, NVQ level 4) or equivalent demonstrable experience
Desirable criteria
- NVQ Level 3 Business Administrator,
- Team Leader or Supervisor or other leadership/management qualification
Experience
Essential criteria
- Practical application of HR practices, policies and procedures
- Experience of handling confidential and sensitive information
Desirable criteria
- NHS administrative experience
- Experience in providing comprehensive administrative support to a senior leader
Knowledge
Essential criteria
- Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel and Powerpoint
- In depth knowledge of the service
- Design and development of standard and bespoke data reports
Desirable criteria
- Understanding of health and social care sector, including working knowledge of NHS structures, policies and processes
Skills & abilities
Essential criteria
- Excellent written and verbal communication skills
- Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority
- Excellent attention to detail, accuracy and organisational skills
Desirable criteria
- Ability to record accurate minutes of meetings and present to a high standard
- Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Personal attributes
Essential criteria
- Ability to apply sound judgement and logical approach to identify key or underlying issues and use initiative to solve problems
- Ability to be innovative and objective as well as logical in resolving problems
- Ability to prioritise, multi-task and respond quickly to changing priorities, reorganising own and managers’ workload to meet deadlines
- Adept at both negotiation and persuasion
- Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence
Desirable criteria
- Possess a willingness to learn
Ability to manage
Essential criteria
- Ability to plan and organise own workload without direct supervision
Desirable criteria
- Ability to cope with pressure during busy periods and act in a professional manner at all times
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Hollie Daws
- Job title
- Business Support Manager
- Email address
- [email protected]
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