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Crynodeb o'r swydd

Prif leoliad
Outpatients
Gradd
Band 2
Contract
Parhaol: 37.5 hours
Oriau
  • Llawnamser
  • Rhan-amser
  • Gweithio hyblyg
37.5 awr yr wythnos (Access to Records team is open 08:30 to 16:30 Monday to Friday . Outpatient Services demands can be 08:00am to 08:00pm Monday to Sunday)
Cyfeirnod y swydd
344-4260DCB-A
Cyflogwr
East Kent Hospitals University NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Victoria Hospital
Tref
Folkestone
Cyflog
£22,383 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
19/05/2024 23:59

Teitl cyflogwr

East Kent Hospitals University NHS Foundation Trust logo

Assistant Administrator

Band 2

Trosolwg o'r swydd

An exciting opportunity has  arisen within the Health Records team for the Access to Records Team . This role will be  based at the Royal Victoria Hospital , Folkestone

Our team are focused on service delivery and patient care and we are looking for individuals who are self motivated with a genuine desire to give gold standard care at every level.

The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.

The Access to Records team is open 08:30 to 16:30 Monday to Friday .

Our service demands can be 08:00am to 08:00pm Monday to Sunday 

Prif ddyletswyddau'r swydd

This post may support one or more team(s) (these could be Medical or non Medical staff). 

To be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business. To carry out all Access to Records duties in a manner that ensures compliance with Departmental targets, the Health Records Operational Policy, the Data Protection Act & the Access to Health Records Act 1990. 

To deal with internal and external telephone enquiries

The focus of this role will include  keyboard skills, data inputting and moderate use of display screen equipment and manual handling of healthcare records. 

 

Gweithio i'n sefydliad

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 700, 000 people. 

We have a strong interest in improving the health of the communities we serve through research and innovation. Our hospitals take part in many clinical research studies and recruit high numbers of patients into research trials. Kent and Medway’s Clinical Trials Unit is based in our Queen Elizabeth The Queen Mother Hospital, Margate.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities. 

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

 

Manyleb y person

Other requirments

Meini prawf hanfodol
  • Upholds and models the Trust values

Qualifications and training

Meini prawf hanfodol
  • Basic numeracy and literacy
Meini prawf dymunol
  • Customer services training.
  • Has gained or is willing to work towards NVQ2

Skills and Experience

Meini prawf hanfodol
  • Ability to communicate clearly, both written and verbally.
  • Ability to multi-task.
  • Ability to interact with colleagues and other stakeholders courteously.
  • Accuracy – pays attention to detail.
  • Ability to prioritise and organise own workload to meet set deadlines.
  • Experience of or awareness of a range of work practices in an office setting and in dealing with customers
  • Experience of having been part of a team
Meini prawf dymunol
  • Use of email including updating of calendar and appointments
  • Ability to track information
  • Previous experience of working within a busy working environment
  • Previous NHS experience

Governance

Meini prawf hanfodol
  • Knowledge of the General Data Protection Act 2021 and the Access to records Act 1990

Personal/professional attributes

Meini prawf hanfodol
  • Good inter-personal skills. Effective communication skill

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Debbie Pettitt
Teitl y swydd
Outpatient Services Supervisor
Cyfeiriad ebost
[email protected]
Rhif ffôn
01233 651991
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg