Job overview

Based within the business administration Hub, this role provides a flexible support to the team in the provision of Specialist Equipment Service (Prosthetics).

The general clerical duties, monitoring reception area, dealing with inquiries face to face and/or on the phone and routine use of our electronic system ELMS will be integral to daily tasks, as well as managing patients’ records. Other areas of the post may include organising meetings and events, minutes taking, managing petty cash and stationary supplies.

Main duties of the job

·         - Using basic office skills in Word, Outlook, PowerPoint and Excel acquired through NVQ2/RSA2/ equivalent and /or relevant working experience

·        -  Posts at this level will be maintaining patients records, progressing appointments, managing waiting lists and progressing investigative reporting on ELMS for which accuracy and promptness are critical, as is adherence to Information Governance policy and procedures

·         - Post-holders will be expected to embrace new technology as this is rolled out across the Trust

·       -   Maintaining confidentiality and processing confidential information

·         - Appropriate use of email, calendar and accessing centralised services for room and equipment bookings

·         Management of postal systems and services, including use of franking machine for the DSC

-Identify where there is duplication of paper and electronic records and questions whether this is necessary, moving towards paperless service 

·      -   Operate, monitor and maintain general office equipment including photocopier, scanners, printers and carry out routine maintenance

·      -   Liaise with IT Helpdesk and ELMS support desk to report and assist in solving problems promptly for DSC

·         Secure scanning of documents, ensuring naming standards are maintained

·       -  Courtesy calls to the patients

- Work with local leads to maintain central resource library, ie.  Fire, H&S Safeguarding, Lone working

Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are  rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube