Job summary
- Main area
- Admin
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 813-177-0725-LB
- Employer
- Medway Community Healthcare CIC
- Employer type
- NHS
- Site
- MCH House
- Town
- Gillingham
- Salary
- £28,407 - £34,581 per annum (dependent on NHS experience)
- Salary period
- Yearly
- Closing
- 16/07/2025 23:59
Employer heading

Business intelligence analyst
Band 5
Do you want to be part of an award winning and dynamic social enterprise that:
- is renowned for providing high quality care and is ranked ‘Good’ by the CQC;
- is a for-better-profit organisation, reinvesting any surplus back into our health and care services and our local community;
- is friendly, ambitious, welcomes innovation and rewards excellence;
- offers superior benefits; everything you get in the NHS and more;
- and whose achievements reflect the passion, dedication and commitment demonstrated by our staff across all services?
Our vision is to be a successful, vibrant, community interest company that benefits the communities we serve. So if you want be a part of this, we would love to hear from you.
Job overview
- Are you a highly motivated and efficient team player, who can also work on your own initiative?
If you answered yes, we’ve got the perfect role for you!
An exciting opportunity has arisen for a self-starting and enthusiastic analyst to join our innovative and fast paced business intelligence team.
We are looking to appoint a pro-active and dynamic individual with the confidence to engage with others across all levels of the organisation and wider health economy.
Working as part of the team, you will be required to collate, validate, analyse and present patient information to support all business areas of organisation.
Main duties of the job
To support the organisation with analysis and reporting on a wide range of topics and service areas, and to contribute to improving quality in respect of patient activity data that is captured by community services.
To use SQL and other Microsoft tools, to extract data from source systems to produce analytic reports, visualisations and outline findings on a range of topics.
The post-holder will provide high quality, timely and accurate information to enable Medway Community Healthcare to provide effective patient services.
Working for our organisation
So what else?
- This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
- We encourage staff to get involved in exploring new ways of working and service development.
- We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.
- You’ll be able to develop your skills in a friendly and supportive team.
Would you like to work flexibly? In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print
- We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
Detailed job description and main responsibilities
You will:
- Build and maintain robust reporting solutions using SQL, Excel, and Power BI.
- Work with managers, clinicians, and commissioners to ensure information is relevant, timely, and supports effective decision-making.
- Monitor and improve data quality across services, escalating persistent issues as needed.
- Coordinate responses to data and information requests, including Freedom of Information submissions.
- Contribute to the standardisation of data processes and support service leads in training and guidance on data tools and reporting.
- Support organisational improvement by identifying trends, highlighting performance issues, and suggesting data-led solutions.
Full JD can be found in the attachments
Person specification
Qualifications and Experience
Essential criteria
- Educated to degree level or relevant experience
Desirable criteria
- Previous role as an analyst
Technical Expertise
Essential criteria
- Excellent IT skills with intermediate level knowledge of excel and Power BI
- Knowledge of SQL and coding
Desirable criteria
- Experience of SQL coding at intermediate level
- Experience using SSRS/SSMS
Knowledge
Essential criteria
- Knowledge of NHS data sources and information
- Knowledge of NHS data protection and information governance
Desirable criteria
- Experience working in the public sector, particularly healthcare
- Clear understanding of NHS data sources and information flows
MCH Values
Essential criteria
- caring and compassionate, deliver quality and value, working in partnership
Experience
Essential criteria
- Experience of data analysis and manipulation
- Experience of use of various IT systems
- Experience of improving processed and/or reporting solutions
Desirable criteria
- Experience using EPR systems
- Experience using Power BI
Practical and Intellectual skills
Essential criteria
- Excellent communication and skills and a strong communicator
- Ability to manage and prioritise conflicting and demanding workloads and deadlines
- Excellent attention to details
Desirable criteria
- Proactive and solution focused
- Flexibility and willingness to perform adhoc duties as and when required to support the wider team
- Understand expectations of stakeholders and recognise when issues/events may effect delivery
Documents to download
Further details / informal visits contact
- Name
- Sasha New
- Job title
- Business Intelligence Lead
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
MCH House
Bailey Drive
Gillingham Business Park
Gillingham
ME8 0PZ
- Telephone
- 07796182085
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