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Crynodeb o'r swydd

Prif leoliad
Admin
Gradd
Band 2
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday, Tuesday, Thursday, Friday, Saturday working days)
Cyfeirnod y swydd
275-2508WC-BYRON
Cyflogwr
Medway NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
NHS Medway Foundation Trust
Tref
Gillingham
Cyflog
£24,465 per annum/pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
18/08/2025 23:59

Teitl cyflogwr

Medway NHS Foundation Trust logo

Ward Clerk/Receptionist - Byron Ward

Band 2

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Trosolwg o'r swydd

Ward Clerk/Receptionist- Byron Ward

Division: Medicine and Emergency Care 

Care Group: Frailty

Band: 2                                 

Salary: £24,465 per annum/pro rata

We are recruiting for a Ward Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Prif ddyletswyddau'r swydd

The successful post holder will show good organisational skills, be patient-centred, methodical and have excellent IT Skills.

Ward Clerks and Receptionists are key to the smooth running of departments and we are looking for an applicant who enjoys working as an integral team member in a multi-disciplinary team.  In addition to supporting the Frailty wards at Medway Hospital this post is extended to providing remote cover to our 22 bedded unit at Sheppey Community Hospital. 

The successful postholder would be required to work some evenings and weekends.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Gweithio i'n sefydliad

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Admitting, discharging and transferring patients onto the Bed Management System. Reviewing EDNS (as required) and ensuring patients’ personal details are up to date and correctly entered onto the PAS System, with the use of EPR.  Inputting and amending Bed Occupancy System for Nursing Staff. Printing handover lists using the electronic patient systems as necessary. 

Receiving and processing patients’ case-notes and ensuring notes available for ward rounds. Maintaining of patient paperwork in readiness for Ward rounds. 

Collecting Patients’ case-notes from the Health Records Department, Transit area 

Collection of Ethnic and Religious Data and inputting information onto PAS System

Acting as Stage One Officer to determine overseas patients’ liability for treatment charges and informing the Overseas Officer 

Filing, updating and maintenance of patients' records, ensuring Patient Front sheet contains correct details 

Delivery of post, diagnostic and prescriptions Forms to departments and collection of drugs from Pharmacy as appropriate 

Assisting Nursing staff with processing of patients’ property and valuables in accordance with policy and procedures and arranging for property to be taken into General Office for safe custody 

Liaising with General Office regarding patients’ pensions/benefits 

Organise and book departmental clinics on the PAS system ensuring that all necessary documentation is available and all patient information is correct and amending where needed. 

Greet patients and arrive them on PAS system, answering any queries they may have and dealing with any general problems they may have during their visit

Liasing with specialty pathway co-ordinator’s in relation to EDNs and admittance notification for GP’s for completion by medical staff

Arranging ambulance transportation where authorised 

Ordering and maintaining ward stationery and supplies through Integra and NHS supply chain

Ordering of patient supplies through teletracking system 

Completion of routine maintenance requests for forwarding to Estates Department  

Receiving telephone calls, taking and relaying messages and referring calls as appropriate  

Answering patients and relatives general enquiries and assisting them with any problems throughout their stay

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to GCSE level including English or equivalent qualification/experience

Knowledge

Meini prawf hanfodol
  • Computer literate including ability to use Microsoft packages such as Excel

Experience

Meini prawf hanfodol
  • Previous general administrative experience (preferably NHS background but not essential)
  • Management of electronic diary

Skills

Meini prawf hanfodol
  • Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
  • Maintenance of patient confidentiality at all times
  • Ability to empathise with patients and carers and to provide a caring environment to aid communication
  • Ability to work on own initiative and to work within a team

Values Based Question

Meini prawf hanfodol
  • How do you demonstrate respect and dignity?

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Karen Richardson
Teitl y swydd
Operational Support Co-ordinator
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg