Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 275-2608MRA
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Medway NHS Foundation Trust
- Town
- Gillingham
- Salary
- £25,760 - £27,476 per annum/pro rata
- Salary period
- Yearly
- Closing
- 23/08/2026 23:59
Employer heading
Medical Resourcing Administrator
Band 3
Do you have the ambition and vision to deliver the Best of Care by the Best People?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.
Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.
Job overview
Medical Resourcing Administrator
Division: Corporate
Care Group: HR and OD
Band: 3
Salary: £25,760 - £27,476 per annum/pro rata
Interview date: Week Commencing 31st August 2026
We are looking for a Medical Resourcing Administrator to work within our busy fast-paced but friendly Recruitment Team. The successful candidate will need to be well-organised, self-motivated and have great telephone manners with the ability to remain calm under pressure.
The successful applicant will be required to work from the office for the first 3 months as you develop into the role. However, once training is completed a hybrid working pattern will be in place.
Main duties of the job
You will work across the full end-to-end recruitment cycle (from vacancy creation to on-boarding) for vacancies across the trust. Therefore, the ideal candidate must have previous recruitment experience along with experience of working in a busy administrative role(s). You will also be good on the telephone as the role will involve engaging and liaising with your recruiting managers, candidates and a wide range of staff groups daily.
To provide strong and collaborative administration support to the Medical Resourcing Team throughout the end to end recruitment process to enable the delivery of a first class recruitment service, and to enhance the department’s reputation as a centre of excellence.
Build solid working relationships with key stakeholders and hiring managers.
Take an active part in the continual streamlining of the recruitment process for permanent and temporary staff.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Working for our organisation
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Detailed job description and main responsibilities
Support with contacts to the Medical Resourcing department via phone and e-mail, ensuring that these are dealt with in a timely, accurate and professionally customer focused manner.
Ensure the delivery of an excellent medical recruitment service to managers, staff and applicants through provision of administrative and advisory support throughout the recruitment process.
Awareness of the medical resourcing teams key performance indicators and actively work towards meeting them.
Review new vacancy submissions on TRAC, ensuring there is valid vacancy control panel approval.
Advertise roles on TRAC and NHS jobs and other relevant channels, ensuring accuracy, consistency and relevance. Support with the shortlisting process.
Coordinate the setting up of interview schedules and contact candidates electronically, prepare recruitment packs for interviews.
Produce offer letters, agree start dates, book induction and issue contracts for successful candidates.
Conduct all pre-employment checks for successful candidates in line with NHS Employers guidance. This may also include HEE junior doctors in training, honorary doctors and clinical
attachments.
Person specification
Qualifications
Essential criteria
- English and Mathematics GCSE or equivalent
- NVQ 3 Level or equivalent experience
Knowledge
Essential criteria
- Working knowledge of Microsoft Packages (essentials include outlook, excel & word), ability to use internet and email applications
- Experience of customer service or dealing with general public
- Knowledge of GDPR and its application
- Knowledge of equality and diversity issues and their impact on the work within recruitment
- An understanding of team work including the factors which make a team work well and what can go wrong
Experience
Essential criteria
- Experience of working as an administrator in a complex and forward-thinking organisation
- Working in a pressurised environment, responding to numerous daily deadlines and ever changing priorities
- Previous administration experience necessary
- Experience of developing, implementing and maintaining administration processes and procedures
Skills
Essential criteria
- Able to demonstrate good interpersonal skills – to communicate with a range of health service professionals of all levels on day-to-day matters.
- Able to pay close attention to detail in written and electronic communication and information storage
- Able to organise, prioritise and adjust own workload in relation to the priorities of the department on a daily basis
- Able to work as part of a multi-disciplinary team to ensure high quality administrative support
- The ability to suggest changes to own practice
Values Based Question
Essential criteria
- Give an example of a time when you have gone the extra mile to help someone
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Zoe Laker-Smith
- Job title
- Medical Resourcing Operational Manager
- Email address
- [email protected]
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