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Job summary

Main area
ENT
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
275-0424SS-ENT-JP/UN-(2)
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway NHS Foundation Trust
Town
Gillingham
Salary
£22,816 - £24,336 per annum/pro rata
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

Medway NHS Foundation Trust logo

Support Secretary - ENT

Band 3

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

Support Secretary - ENT

Division: Surgery & Anaesthetics 

Care Group: Surgical Services

Band: 3

We are recruiting for a Support Secretary who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The successful people will be responsible for supporting the Ear, Nose and Throat specialist team.

Excellent typing experience is essential and you will need to be well organised and cope well under pressure.

You should enjoy working as part of a multidisciplinary team and be confident liaising with general practitioners, consultants, patients and other hospital departments.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved.  Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

The NHS are striving towards “we work flexibly” as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under – represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

Detailed job description and main responsibilities

To accurately complete the audio-typing of the clinic within agreed turnaround times.

To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters.

To ensure the enclosures indicated by the clinician on the audio tape are sent out with the appropriate letter(s).

To be responsible for sending out and distributing clinic letters.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level including English or equivalent qualification/experience
  • Qualification in audio-typing or proven experience of audio-typing within a healthcare setting

Experience

Essential criteria
  • Proven experience of using Medical Terminology
  • Previous office experience

Knowledge

Essential criteria
  • Computer literate including ability to use Microsoft packages such as Excel
  • Maintenance of patient confidentiality at all times

Skills

Essential criteria
  • Excellent communication skills – written and verbal
  • Good interpersonal skills

Values Based Question

Essential criteria
  • Give an example of a time where you have demonstrated a ‘can do’ attitude (including the situation you were in) and the outcome

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Aga Carpenter
Job title
Service Manager
Email address
[email protected]
Telephone number
01634 975958
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