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Job summary

Main area
Employee Relations
Grade
Band 5
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
275-1025-ERA
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway Maritime Hospital
Town
Gillingham
Salary
£31,049 - £36,483 none
Salary period
Yearly
Closing
16/10/2025 23:59

Employer heading

Medway NHS Foundation Trust logo

Employee Relations Advisor

Band 5

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

Job Title:   Employee Relations Advisor / Assistant ER Advisor 

Band:   5

We are looking for candidates to recruit for an Employee Relations Advisor, who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

The role will provide a professional advisory support service to managers on general operational ER issues, such as terms and conditions of service, sickness absence, performance management and resolution of staff concerns.  

 

Main duties of the job

The role will support to provide a fully comprehensive and high quality ER support and advisory service to the Trust.

You will manage an ER caseload, supporting managers with all types of ER casework, with specific focus on the proactive management of sickness absence and performance management, including supporting managers in the preparation of these cases at all stages of the procedure as needed.

The role will also support with the management of the ER forums; coordinating meetings, note taking and diary management.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved.  Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

Would you like to work flexibly?   In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.  

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under – represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

Detailed job description and main responsibilities

·        Act as first point of contact for ER advice to managers across the full range of employee relations issues including grievance, discipline, capability, sickness absence, redeployment, in line with best practice, Trust policy and employment legislation

 

·        Take a proactive lead in monitoring and analysing sickness absence for designated business areas, ensuring aboth short-term and long-term sickess is being managed in line with trust policy in a timely and efficient manner

 

·        Provide advice to managers regarding flexibile working requests, ensuring staff are treated fairly and avoiding risks of discrimination

 

·        Providing guidance to managers regarding reasonable adjustments, and facilitating applications for ill-health retirement in a timely manner

 

·        Under the guidance of the Senior ER Advisor, manage caseload of employee relations issues and advise managers on ER issues in particular: sickness absence cases performance concerns and probation cases.

 

·        Provide advisory support to managers regarding disciplinary and grievance issues; and under the direction of the investigations team, manage a caseload of non-complex investigations

 

·        Provide administrative and advisory support to the investigations team on complex investigations  

 

·        Ensure that advice and assistance to managers on staff-related operational issues is of a timely, accurate and professional nature, adhering to KPIs and policy timescales

 

·        Arrange formal meetings and investigations with multiple stakeholders

·        Provide support to the Trust’s Equality and Inclusion agenda and advise on employment related issues relating to equality and diversity

 

·        Maintain accurate records including formal ER case files, their transfer to staff personnel files, electronic staff records and the maintenance of the Case Tracker and audit

·        Audit personnel and case files to ensure accurate and proportionate records are being kept in line with Information Governance requirements when required

 

·        Deputise for the Senior ER Advisor and contribute to Divisional and Corporate Care Group / Business Unit meetings as required

·        Provide assistance to the Senior ER Advisor in the management of change issues and contribute as necessary to formal consultation exercises as part of the organisational change initiative, such as at redeployment meetings

·        Advise managers on all aspects of the pay banding and job evaluation process, including participation on formal job evaluation panels where appropriate and needed

·        Lead on discrete projects, including supporting with the development of team objectives and KPI’s

·        Contribute to the development and delivery of ER training programmes to develop the capability of line managers in managing ER issues.  

·        Analyse workforce information reports, e.g. sickness reports, to highlight trends and provide practical solutions to facilitate timely resolution, including providing local coaching and training to managers and team leaders in addressing employee relations issues

 

·        Contribute to relevant ER performance reports when required

·        To be responsible for taking and transcribing minutes at formal hearings to ensure an accurate record of proceedings is kept for use at internal appeals and external Employment Tribunal Hearings

·        To support managers and provide professional advice in preparing relevant management statements of case for internal formal case hearings

 

·        Working proactively with managers to improve sickness absence and other workforce key performance indicators in line with the Trust’s performance targets and strategy

·        To support in creating, reviewing and developing Trust employment policies that comply with current employment legislation and NHS Employers standards

 

·        Undertake, monitor and report on trends of exit interviews, escalating to relevant parties as required

·        Coordinate, support and facilitate health & wellbeing initiatives / projects

 

·        Liaise with external bodies during the course of investigations i.e. Police, Counter Fraud, CQC, Occupational Health and Social Services as appropriate

 

·        Responsible for maintaining relevant office equipment and supplies relating to Employee Relations work, including monitoring stock levels, raising issues and requesting stationary supplies as needed

 

·        Providing admin support to the ER team, including attending and preparing agendas and minute taking at trust wide meetings.

 

Person specification

Qualifications

Essential criteria
  • CIPD Level 5 Qualified, or working towards

Experience

Essential criteria
  • Previous experience working in an HR or busy admin environment
  • Experience participating in formal HR meetings, or other formal meetings
  • Experience supporting with a range of HR queries
Desirable criteria
  • Previous experience working in NHS
  • Experience working in Unionised environment

Skills

Essential criteria
  • Strong IT skills, competent in Microsoft packages (Word and Excel), and E-mail
  • Good written and verbal communication skills, including report writing
  • Strong Organisational Skills

Knowledge

Essential criteria
  • Understanding of Employment Legislation
  • Understanding of Employee relations best practice
  • Understanding of NHS T&Cs

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Wilson
Job title
Head of Employee Relations
Email address
[email protected]
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