Job summary
- Main area
- IT PMO
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 275-2609PMO-BCA
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Medway NHS Foundation Trust
- Town
- Gillingham
- Salary
- £32,073 - £39,043 per annum/pro rata
- Salary period
- Yearly
- Closing
- 28/09/2026 23:59
Employer heading
PMO Business Change Analyst
Band 5
Do you have the ambition and vision to deliver the Best of Care by the Best People?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.
Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.
Job overview
PMO Business Change Analyst
Division: Corporate
Care Group: IT
Band: 5
Salary: £32,073 - £39,043 per annum/pro rata
Interview Date: Week commencing 12th October 2026
We are recruiting for a Business Change Analyst who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The Business Change Analyst role is responsible for supporting and carrying out change activities throughout the deployment of various transformational change projects across Medway NHS Foundation Trust.
The role involves delivering specific analytical work across the Trust to understand the current business processes, developing new business processes to meet the requirements, and benefits identified for each project.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Working for our organisation
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Detailed job description and main responsibilities
To be part of the Business Change workstream supporting the Digital Programme of work within the Programme Management Office (PMO).
To understand the current business processes identified for each project and be the main facilitator working with operational staff to develop and agree future business processes to meet both operational and project requirements
To lead and arrange workshops with relevant levels of staff to develop new business processes as required
To conduct post go-live business change audits to ascertain lessons learned and revise processes as required.
To work with Project Team members to ensure that key changes are made to facilitate the delivery of agreed benefits for each project.
Person specification
Qualifications
Essential criteria
- Educated to post graduate level/equivalent level or working experience equivalent
- Qualification in Business Change Management
Knowledge
Essential criteria
- Knowledge of PRINCE2 methodology
- A high level of understanding of the NHS including clinical and operational processes within across the Local Health Economy
- Full understanding of change management role
Experience
Essential criteria
- Experience of working across and with other organisations
- • Demonstrable experience of working within change management a change management role within the NHS and delivering change management initiatives
- Proven experience of interacting directly with all level of NHS end users
- Demonstrable evidence of analysing and documenting business processes
Values Based Question
Essential criteria
- Give an example of a time where you have demonstrated a ‘can do’ attitude (including the situation you were in) and the outcome
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Kerensa De Roberto
- Job title
- Head of Digital Programmes
- Email address
- [email protected]
- Telephone number
- 07920295615
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