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Job summary

Main area
IT PMO
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
275-2609PMO-BCA
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway NHS Foundation Trust
Town
Gillingham
Salary
£32,073 - £39,043 per annum/pro rata
Salary period
Yearly
Closing
28/09/2026 23:59

Employer heading

Medway NHS Foundation Trust logo

PMO Business Change Analyst

Band 5

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

PMO Business Change Analyst

Division: Corporate

Care Group: IT

Band: 5

Salary: £32,073 - £39,043 per annum/pro rata

Interview Date: Week commencing 12th October 2026

We are recruiting for a Business Change Analyst who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The Business Change Analyst role is responsible for supporting and carrying out change activities throughout the deployment of various transformational change projects across Medway NHS Foundation Trust.

The role involves delivering specific analytical work across the Trust to understand the current business processes, developing new business processes to meet the requirements, and benefits identified for each project. 

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

To be part of the Business Change workstream supporting the Digital Programme of work  within the Programme Management Office (PMO). 

To understand the current business processes identified for each project and be the main facilitator working with operational staff to develop and agree future business processes to meet both operational and project requirements

To lead and arrange workshops with relevant levels of staff to develop new business processes as required

To conduct post go-live business change audits to ascertain lessons learned and revise processes as required.

To work with Project Team members to ensure that key changes are made to facilitate the delivery of agreed benefits for each project.

Person specification

Qualifications

Essential criteria
  • Educated to post graduate level/equivalent level or working experience equivalent
  • Qualification in Business Change Management

Knowledge

Essential criteria
  • Knowledge of PRINCE2 methodology
  • A high level of understanding of the NHS including clinical and operational processes within across the Local Health Economy
  • Full understanding of change management role

Experience

Essential criteria
  • Experience of working across and with other organisations
  • • Demonstrable experience of working within change management a change management role within the NHS and delivering change management initiatives
  • Proven experience of interacting directly with all level of NHS end users
  • Demonstrable evidence of analysing and documenting business processes

Values Based Question

Essential criteria
  • Give an example of a time where you have demonstrated a ‘can do’ attitude (including the situation you were in) and the outcome

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kerensa De Roberto
Job title
Head of Digital Programmes
Email address
[email protected]
Telephone number
07920295615
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