Job summary
- Main area
- IT
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (+ Oncall)
- Job ref
- 275-0825SIE
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Residence 8, Medway Maritime Hospital
- Town
- Gillingham, Kent
- Salary
- £38,682 - £46,580 Per Annum/Pro Rata
- Salary period
- Yearly
- Closing
- 20/08/2025 23:59
Employer heading

Senior Infrastructure Engineer (Server)
NHS AfC: Band 6
Do you have the ambition and vision to deliver the Best of Care by the Best People?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.
Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.
Job overview
Senior Infrastructure Engineer (Server)
Division: Corporate
Band: 6
Salary: £38,682 - £46,580 Per Annum/Pro Rata
We are recruiting for a Senior Infrastructure Engineer (Server) who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The successful post holder will be expected to represent IT Services to the majority of the Trust’s IT users, and as such the post-holder will require good technical skills, and the professionalism and initiative to resolve problems as efficiently as possible.
As an IT Senior Server Engineer you will be part of the Trust's IT Infrastructure Team, maintaining the service capability of the Trust’s IT infrastructure, specifically in the area of data centre's, high availability & resiliency, hypervisors, cloud and on premise environments, physical & virtual servers, domain controllers and backups etc.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Working for our organisation
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy –Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Detailed job description and main responsibilities
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Support the IT Infrastructure Manager in the delivery of IT services to the published service level agreements and develop them to provide an efficient and technically capable service.
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Investigate technically complex IT issues (incidents) raised to the Service Desk and escalated by the second/third line support resources.
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Head up the investigation, resolution and documentation of root causes of IT problems including severity level 1 incidents (system/departmental outages) and performance issues.
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Support the IT Infrastructure Manager with the development and annual review of IT disaster recovery plans to ensure that the IT Infrastructure can be recovered in the event of an IT disaster and as part of Trust-wide business continuity planning.
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Take part in the research and development of all elements of the IT Infrastructure – determining what future technology would be of benefit to the Trust and how it should be implemented.
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Develop processes and procedures to ensure the IT infrastructure is proactively and robustly maintained to the highest standards on behalf of MFT and its customers.
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Ensure the Infrastructure Team’s issue resolution targets are met and calls are updated accordingly in the service desk software management platform.
Person specification
Qualifications
Essential criteria
- Computer or related science degree
- Specific technical courses (e.g. Cloud, Server and/or infrastructure)
- Cyber Security Credentials (such as CSSP or CSMP etc.)
- A-Level, diploma or apprenticeship level IT qualifications
Knowledge
Essential criteria
- IT standards and system management methodologies.
- Domain, AD, Group Policy Management.
- Backup, Restore, DR, HA and Resiliency.
- Hypervisors, Storage, HCI and Capacity Management,
- Knowledge and understanding of key protocols
Experience
Essential criteria
- 5 years experience in a enterprise level support role
- Analysis of data to identify problem areas and implement solutions
- Proven experience of disaster recovery concepts & testing
- Handling complex organisational and customer issues
- Knowledge of hypervisor and server management at scale
- Cyber security experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Craig Allen
- Job title
- Head of IT
- Email address
- [email protected]
- Telephone number
- 01634969790
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