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Job summary

Main area
Maternity - Infant Feeding
Grade
Band 2
Contract
9 months (Fixed Term Until 31-March-2026)
Hours
Part time - 24 hours per week (3 Days a Week/Potential To Include Weekends)
Job ref
275-0525AA-IFT
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway NHS Foundation Trust
Town
Gillingham, Kent
Salary
£24,169 Per Annum/Pro Rata
Salary period
Yearly
Closing
03/06/2025 23:59

Employer heading

Medway NHS Foundation Trust logo

Administrative Assistant - Infant Feeding Team

Band 2

 

 

Job overview

Administrative Assistant - Infant Feeding Team

Division: Women, Children and Young People

Care Group: Women's Care

Band: 2

Salary: £24,169 Per Annum/Pro Rata

We are recruiting for an Administrative Assistant who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

We are looking to recruit a well organised, experienced and friendly team member to provide administrative support to the Medway Maternity Infant feeding team.  We are an externally funded, dynamic team providing exceptional levels of support to our families facing difficult and sometimes complex feeding journeys.  We work within a multidisciplinary including maternity, neonatal and health visiting.  We are funded by Medway Council and provide ongoing data and statistics of the work we do to them on a quarterly basis, alongside reporting to the UNICEF Baby Friendly Initiative to support our units level 3 accreditation.  The role will require both initiative, high organisation skills and the ability to work with multiple considerations to effectively fulfil the responsibilities expected. 

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy –Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

Key Responsibilities:                    

Administrative support to the infant feeding team to include:

·         Updating and maintaining team spreadsheets

·         Managing antenatal education patient bookings 

·         Handling telephone enquiries

·         Liaising with other teams including community and ward staff

·         Monitoring generic email and actioning appropriately

·         Sending Feedback survey forms

·         Managing pump loan administration

·         Distribution of antenatal education attendance lists

·         Creation and management of antenatal education whatsapp groups

·         Manage and update infant feeding padlet resource

·         Manage/order stock items for team

·         Manage/maintain breast pump log

·         Where necessary, work patterns, actions, and schedules are adapted to meet the needs of clients and other members of the team

·         Establish and maintain relationships with other members of staff

·         Assist in helping promote Quality of Care and maintaining standards in the Department

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level (including Maths and English)
  • Administration NVQ kevel 2 or equivalent

Experience

Essential criteria
  • Previous administrative experience
  • Previous experience working with members of the public
Desirable criteria
  • Previous experience working within the NHS

Skills

Essential criteria
  • Digital skills to include Microsoft Office
  • Data entry
  • Excellent communication skills, both written and oral
Desirable criteria
  • Evidence of ability to be organised, reliable and work independently

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hayley Clinton
Job title
Infant Feeding specialist midwife
Email address
[email protected]
Telephone number
07795046317
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