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Job summary

Main area
Acute Mental Health - Administration
Grade
Apprentice
Contract
18 months (Fixed term: 18 months)
Hours
Full time - 37.5 hours per week
Job ref
380-AC0793
Employer
Kent and Medway Mental Health NHS Trust
Employer type
NHS
Site
Priority House
Town
Maidstone
Salary
£7.55 per hour for 12 months NMW for age for 6 months
Salary period
Hourly
Closing
13/04/2026 23:59

Employer heading

Kent and Medway Mental Health NHS Trust logo

Business Administration Apprentice

Apprentice

 

We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.

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Job overview

The above post has become available within Kent and Medway Mental Health NHS Trust for a dynamic, self-motivated, forward thinking administration apprentice. 

The post will be within the Acute Inpatient Service. 

This post is based at our office on the Priority House, Hermitage Lane, Maidstone, Kent ME16 9PH for 37.5 hours per week (Monday to Friday, 9.00-17.00).

The post holder will study Business Administration Apprenticeship level 3.

Prior to interview you may be required to undertake a typing test, a numeracy and literacy test as well as a written Trust Values Exercise.

Main duties of the job

  • The ideal candidate will have excellent organisational and keyboard skills, be a competent typist, possess a good working knowledge of Microsoft Office packages, pay attention to detail, be able to work to tight deadlines and adapt to changing/challenging situations.
  • You will be required to use the RIO software package and training will be provided.
  • To deal with internal and external post and emails on a day-to-day basis 
  • To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner. 
  • To meet and greet visitors as required. 

Working for our organisation

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that’s doing well together.

Detailed job description and main responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification

Person specification

Qualifications

Essential criteria
  • Maths and English qualifications
Desirable criteria
  • Maths and English GCSE grade C/4 or equivalent

I.T.

Essential criteria
  • Microsoft Office Skills
Desirable criteria
  • I.T. qualification

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident leaderHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment

Documents to download

Apply online now

Further details / informal visits contact

Name
Beth Clarkson
Job title
Business Administration Co-ordinator
Email address
[email protected]
Telephone number
01227 812234
Additional information

Fiona Anderson 07590 328593

[email protected]

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