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Job summary

Main area
Administration
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
380-AC0852
Employer
Kent and Medway Mental Health NHS Trust
Employer type
NHS
Site
Priority House, Maidstone
Town
Maidstone
Salary
£25,272 per annum
Salary period
Yearly
Closing
23/10/2026 23:59

Employer heading

Kent and Medway Mental Health NHS Trust logo

Administrative Assistant

Band 2

 

We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.

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Job overview

Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?

You will be providing direct admin support to members of the clinical team.

We are an adaptive, cross-functional service.  Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.

As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes.  We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.

If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.

**Please note, Visa sponsorship is not available for this role.**

Main duties of the job

This role provides direct administrative support to our in-patient care, Management, Consultant Psychiatrist, Lead clinicians and the wider team.

The successful candidate will work closely with the teams:

  • Providing up-to-date information to the teams and producing simple report
  • Maintaining patient records
  • Providing Reception support
  • Creation and maintenance of spreadsheets and internal forms within designated timescales
  • Maintaining and updating displays
  • Scheduling clinical meetings
  • Diary and meeting management
  • Generic team mailbox monitoring and maintenance and any other administrative duties requested

Working for our organisation

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway.

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

Detailed job description and main responsibilities

Please see the attached job description for full details of the main duties and responsibilities of the role. 

Person specification

Experience

Essential criteria
  • Relevant experience: Customer Service and Office (Admin/Reception)
  • Handling complaints and difficult situations
Desirable criteria
  • Experience of working with people with severe mental health illness
  • Working within constraints of Confidentiality and data protection

Training, Qualifications and Registration

Essential criteria
  • GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT
  • NVQ Level 3 or equivalent qualification/experience

Knowledge and Skills

Essential criteria
  • Experience working cross-functionally across departments
  • Ability to prioritise workloads and delegation of tasks
  • Knowledge and use of Microsoft Based systems
  • Communicate clearly both verbally and in writing

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident leaderHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment

Documents to download

Apply online now

Further details / informal visits contact

Name
Beth Clarkson
Job title
Business Administration Coordinator
Email address
[email protected]
Telephone number
07707 153 867
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