Job summary
- Main area
- West Kent Directorate
- Grade
- Band 3
- Contract
- 12 months (Fixed term 12 months)
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 380-WK0377
- Employer
- Kent and Medway Mental Health NHS Trust
- Employer type
- NHS
- Site
- Priority House
- Town
- Maidstone
- Salary
- £24,071 - £25,674 per ammum
- Salary period
- Yearly
- Closing
- 22/04/2026 23:59
Employer heading
Administrator
Band 3
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
The following post has become available within Kent and Medway Mental Health trust for a dynamic, self-motivated, forward thinking administrator.
The post will be within the Home Treatment (HTT) and Rapid Response (RR) team for 37.5 hours per week. The post holder will be required to cover day shifts and to cover absence as and when required.
The post will be based at Priority House although the successful candidate may be required on occasion to provide support to the other West Kent teams (ie Liaison Psychiatry at Maidstone and Pembury).
Main duties of the job
· To provide comprehensive admin support to the Team/Service
· To work with and alongside other Administrators
· Responsible for re-ordering stocks of office supplies.
· Responsible for replenishing forms/leaflets/documents in the workplace.
· Responsible for caseload management.
· To support Team Managers with staffing and booking NHSP/agency staff.
· To keep accurate and up to date service data records (ie Breaches and other key performance data)
· To collate and send agendas and take and produce meeting minutes.
· To use the Trust systems to record and check patient information.
· To monitor teams training and book as required.
· To maintain and update information noticeboards within the office.
· To be able to work under pressure and to specified deadlines.
· Expected to implement policies as directed by the trust/directorate for the department, ensuring awareness throughout the department.
Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that’s doing well together.
Detailed job description and main responsibilities
Please refer to the attached job description for full details and main responsibilities of the role.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Person specification
Training and Qualifications
Essential criteria
- GCSE in Maths and English Grade C or above
- Educated to NVQ Level 3 in Administration
Desirable criteria
- 5 GCSES’s Grade C or above
Experience
Essential criteria
- Previous paid employment of administrative/office work for minimum of 2 years
Desirable criteria
- Previous NHS experience would be advantageous
Knowledge and Skills
Essential criteria
- Basic Excel setting up of spreadsheets and updating databases
- Preparation of documents to high quality using word
- Use of outlook for updating of calendar and appointments
- Minute taking experience
- Prioritisation and organisation of workload and ability to meet deadlines.
- Good keyboard skills
- Ability to work as part of a team and on own initiative
- Ability to communicate with other colleagues and stakeholders professionally
- Problem solving skills
- Accurate numeracy
- Attention to detail
- Resilience
- Minute Taking
Desirable criteria
- Intermediate/Advanced Level Excel
- Evidence of data collection/analysis experience
- Ability to work unsupervised
- Knowledge of virtual meeting systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Natalie Frater
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 01622725000
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