Job summary
- Main area
- Support Time Recovery Worker.
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 380-FR0581
- Employer
- Kent and Medway NHS and Social Care Partnership Trust
- Employer type
- NHS
- Site
- Albion Place Medical Centre
- Town
- Maidstone
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading

Support Time Recovery Worker
NHS AfC: Band 3
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
Exciting opportunity to work with the Mental Health of Learning Disability (MHLD) across Kent. We are currently looking to recruit two Band 3 Support Time and Recovery Workers. One post will cover East Kent (based in the Beacon in Thanet) and the other will cover West Kent (based in Albion House in Maidstone).
The main elements of community mental health support work focus on collaborative working with service users to promote engagement and to facilitate an optimum level of independence and self-management. Our expectation is that you will endeavour to establish therapeutic relationships within which to address recovery goals in order to help service users to gain access to a range of resources and services to facilitate involvement and connection with the local community. Part of the expected role of this post is to assist nursing staff with the effective functioning of the Physical Health Clinics and support the wider MDT Teams with monitoring the implementation of treatment plans in place. Visiting people at their own home as required.
Main duties of the job
To work as part of a team that provides secondary mental health services, focusing on the direct needs of service users with a Learning disability, working across boundaries of care, organisation and role.
To provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment helping them to build their own support network.
To support service users to identify their needs and to assist care co-ordinators to plan, implement and evaluate individual care plans.
To have the individual service user’s needs at the fore at all times, working to the recovery model to support the service user to work towards their identified goals.
To use agreed values and skills to underpin day-to-day work.
To be actively involved in the delivery of Interventions with the support and guidance of the Multi-disciplinary Team.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Check out our recruitment videos Recruitment - YouTube
Detailed job description and main responsibilities
To be aware of any Advance Directives made by service users in respect of their care and treatment
To assist in delivering a high standard of support to service users and their carers, promoting their equality, dignity and mental wellbeing at all times
To facilitate service user and carer input into the development of best practice
To promote effective communication and relationships with people who are troubled or depressed To establish and maintain working relationships with people who have difficulty in communicating To establish and maintain working relationships with people who lack trust and motivation
To provide advice and information to those who enquire about mental and physical health needs and related services
To regularly work with people who are experiencing or have experience often sad or upsetting personal and/or social situations
To establish, sustain and at the appropriate time, disengage from professional relationships with service users working at the service users’ pace with support from the multi-disciplinary team (MDT)
To provide, or assist service users to access, information on health promotion to include a health diet; smoking cessation; preventing substance misuse and the importance of physical exercise
To work with individuals to facilitate access and engagement in a range of leisure and other community based activities, working across boundaries of care and organisations including Secondary Care, Primary Care and Third Sector services.
Please refer to the attached job description for full details and main responsibilities of the role.
Person specification
Training, Qualification
Essential criteria
- NVQ Level 2 in Care/ community Mental Health Care or agreed equivalent experience Commitment to undertake and to gain appropriate Level 3 qualification within an agreed time limit.
- Ability to demonstrate a good level of English and Maths skills.
Desirable criteria
- NVQ Level 3 in Care/Certificate in Community Mental Health Care or agreed equivalent
Experience
Essential criteria
- Experience working with People with Learning Disabilities/ASD/ADHD.
Desirable criteria
- Experience of emotional distress in others.
- Experience of mental health services (as a worker or service user/carer)
- Experience of working with Older Adults with mental health needs or dementia.
Knowledge and Skills
Essential criteria
- Ability to listen effectively and communicate effectively at all levels.
- Basic written communication skills to enable completion of records etc.
- Empathy, compassion and patience
- Ability to create innovative solutions to help empower service users
- Ability to work unsupervised in a range of settings.
- Ability to form positive therapeutic relationships with service users and carers.
- Ability to form professional relationships with other professionals including the local MDT
- A keenness to make a positive contribution to improving the quality of life of people with, Learning disability, ASD, ADHD and mental health problems.
- Ability to recognise and support the personal resourcefulness of people with Learning Disability mental illness
- Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities and cultural awareness.
- Ability to adapt and embrace change both, expectation of role and as the organisation seeks to improve and develop.
- Hold a current driving licence. Own a vehicle.
Desirable criteria
- To have an understanding of various means of communication for people with Learning Disabilities
- To have experience of working with people who may present with behaviours that challenge or put themselves of others at risks
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ben Tomlinson
- Job title
- Operational Team Leader
- Email address
- [email protected]
- Telephone number
- 07707 153658
- Additional information
or
Vanessa Dulip,
Operational Team Leader
07747 790902
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