Job summary
- Main area
- Audiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 359-7112691-T3
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Maidstone Hospital and Tunbridge Wells Hospital (Cross Site)
- Town
- Maidstone
- Salary
- £24,625 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 12/05/2025 23:59
Employer heading
Assistant Technical Officer
Band 3
Job overview
A full-time vacancy has arisen in the busy Audiology Department for a well-motivated and flexible team player who is polite to assist in providing a hearing service.
Main duties of the job
You will be required to explain how hearing aids work, repair hearing aids, adjust settings to patient satisfaction, take impressions for hearing aid moulds with the appropriate supervision and on-site training to ensure patient safety at all times, ordering/receiving stock, organisation of audiology rooms, receiving and sending out ear moulds, administration tasks and any other tasks to help support the service.
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person specification
Qualifications
Essential criteria
- Good standard of education, including GCSE in Maths and Science (or equivalent)
- Basic knowledge of physiology
Desirable criteria
- Otoscopy taking course.
- Evidence of training with hearing aid companies.
Experience/Knowledge
Essential criteria
- Experience within an Audiology Service or equivalent healthcare profession/customer care.
- Experience of a patient/customer management systems
- Knowledge of requirements of confidentiality and Data Protection Act.
Desirable criteria
- Team player and also works under own initiative
- Knowledge of phonak hearing aids.
- Deaf Awareness Trained
- Sign language
Skills
Essential criteria
- The ability to demonstrate good organisational skills prioritising skills for own work-load and others
- Excellent communication and interpersonal skills and the ability to communicate both verbally and in writing
- Ability to prioritise and work at strict deadlines
Desirable criteria
- Commitment to CPD
- Background in Healthcare
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sania Khan
- Job title
- Head of Audiology Services
- Email address
- [email protected]
- Telephone number
- 01622 226198
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