Job summary
Employer heading
Deputy Catering Manager
Band 5
Job overview
An exciting opportunity to join our superb catering team here at MTW as Deputy Catering Manager.
This role requires you to have a good understanding of the technical nature of food production, as well as quality checks and people management. As a key member of the Catering management team, the post holder will contribute to all catering matters, ensuring a quality service that ensures that catering provision is appropriate, effective, and responsive.
This is a full time position on a 12 month fixed term contract working Monday to Friday although a level of flexibility will be required due to operational pressures.
Main duties of the job
The post holder will develop and manage the delivery of an excellent catering service. To be responsible for all staff undertaking any and all activities within catering services, ensuring all staff are motivated, trained and equipped to complete their specific job tasks.
The Deputy Catering Manager will order, prepare, cook, serve and deliver a range of fresh, chilled or frozen quality meals for all of our patients, staff and hospitality service to the highest standards in line with the department quality control guidelines and food and hygiene standards (EHO visits). The post holder will have a good knowledge of special and therapeutic diets as well as religious, ethnic, allergens and other dietary needs.
The Deputy Catering Manager will, together with the Catering Manager support in planning and costing of menus and ordering supplies, provide technical advice, guidance, recruitment and training to all catering staff, assist with and respond to patient queries, and minimise any that may lead to complaints and escalate as appropriate.
Working for our organisation
In this year's NHS staff survey, our employees voted to recommend us as an employer, positioning us as the second most recommended NHS Trust in the South East.
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
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Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children) |
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC |
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Food Hygiene or equivalent.
- Good general education
- Basic Health and Safety
- Food Production Qualifications, City and Guilds 706 1/2 / NVQ Level 3
Desirable criteria
- NVQ Level 3 Supervision. Group Training Techniques Certificate
Experience/ Knowledge
Essential criteria
- Relevant experience of working in a similar food preparation environment
- Experience of preparing, altering and costings menus
- Knowledge of Hazard Analysis of Critical Control Point (HACCP) documentation for temperatures of food, fridge freezer, cleaning processes in the kitchen
- Previous experience in dealing with the public.
Desirable criteria
- Previous supervisory experience in leading a team
Skills
Essential criteria
- Good understanding of all food hygiene, health and safety and COSHH
- Ability to work under pressure in order to meet deadlines
- Demonstrates positive and proactive approach to customer care and service improvement
- Good organisational and time management skills
Desirable criteria
- Stock management and ordering skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Matthew Hitchcock
- Job title
- Catering Manager
- Email address
- [email protected]
- Telephone number
- 07540 487606
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