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Job summary

Main area
Contracting
Grade
NHS AfC: Band 5
Contract
10 months (10 months - Secondment Cover)
Hours
Full time - 37.5 hours per week
Job ref
095-8245721-TS
Employer
NHS Kent and Medway Integrated Care Board
Employer type
NHS
Site
Gail House
Town
Maidstone
Salary
£32,073 - £39,043 pro rata, per annum
Salary period
Yearly
Closing
20/09/2026 23:59

Employer heading

NHS Kent and Medway Integrated Care Board logo

Contract Support Officer

NHS AfC: Band 5

Job overview

We are seeking an organised and proactive individual to provide high-quality administrative and business support to the Contracts Team. The successful candidate will play a key role in supporting contract management activities, maintaining accurate records, coordinating administrative processes, and ensuring effective communication with both internal colleagues and external providers.

Key responsibilities will include monitoring the progress of contract documentation, managing meeting administration and associated governance processes, maintaining the Kent and Medway contracts register, and assisting with the resolution of queries. The role will also involve engaging with providers and staff across the organisation and managing the team mailbox

Main duties of the job

  • Provide high quality project, service, initiative and administrative support including information and analysis; 
  • Provide business and administrative support to the CCG contracts team
  • Assist in the preparation of contracts documentation with support
  • Meetings administration
  • Maintain the Kent and Medway contracts register
  • Provide support to resolving queries, engaging with providers and CCG staff as appropriate and managing the team mailbox

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Working for our organisation

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

Detailed job description and main responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Person specification

Administrative skills

Essential criteria
  • Proven experience working within an administrative role
Desirable criteria
  • Proven experience of completing administrative tasks

Communication skills

Essential criteria
  • Experience of communicating effectively and developing productive working relationships with a wide range of internal and external stakeholders

Organisational skills

Essential criteria
  • Strong organisational skills, with the ability to manage multiple tasks and prioritise workload effectively.

Employer certification / accreditation badges

Disability confident committed

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Weatherall
Job title
Interim Contract Manager
Email address
[email protected]
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