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Job summary

Main area
People and Culture
Grade
NHS AfC: Band 8a
Contract
12 months (Fixed Term / Secondment)
Hours
Full time - 37.5 hours per week
Job ref
095-8295310-TS
Employer
NHS Kent and Medway Integrated Care Board
Employer type
NHS
Site
Gail House
Town
Maidstone
Salary
£57,528 - £64,750 pro rata, per annum
Salary period
Yearly
Closing
01/10/2026 23:59
Interview date
12/10/2026

Employer heading

NHS Kent and Medway Integrated Care Board logo

Programme Manager People Services Transformation

NHS AfC: Band 8a

Job overview

Please note: at this stage, the role is open only to colleagues currently employed by the Kent and Medway Integrated Care Board (ICB) and Southeast Integrated Care Boards; and current at-risk employees within Kent and Medway NHS Trusts.

This is an exciting opportunity to join NHS Kent and Medway as a People Services Transformation Programme Manager, supporting the delivery of complex transformation programmes that will shape the future of People Services across Kent and Medway and the wider South East. Working as part of the People Services Transformation Team, you will combine expert programme and change management skills to turn strategic priorities into effective implementation, organisational readiness and sustainable business change.

You will work across organisational boundaries with programme leaders, Digital, Finance, People Services, operational teams and regional partners to deliver new operating models, processes, technologies and shared services.

Main duties of the job

You will lead defined workstreams within the Future Workforce Solution and South East Scaling People Services programmes, developing detailed plans, coordinating delivery and maintaining effective governance, risk and assurance arrangements. You will lead organisational readiness and change activities, including change impact assessments, business readiness planning, process redesign and adoption of new ways of working.

You will work closely with stakeholders and subject matter experts across multiple organisations, facilitate workshops and engagement, monitor benefits and outcomes, and identify opportunities for service improvement and standardisation. You will also provide high-quality reports, dashboards and recommendations to programme leadership and support the successful transition of new services and ways of working into business as usual.

Working for our organisation

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

Detailed job description and main responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Person specification

Qualifications and Experience

Essential criteria
  • Educated to Master's level or equivalent experience in programme management, organisational change or a related discipline.
  • Formal programme or project management qualification (MSP, PRINCE2, APM or equivalent) or equivalent experience
  • Experience of programme governance, risk management and benefits realisation
  • Experience facilitating workshops and engaging stakeholders across organisational boundaries
Desirable criteria
  • Change management qualification (Prosci, APMG Change

Experience

Essential criteria
  • Experience delivering complex transformation programmes within the NHS or public sector.
  • Experience working across multidisciplinary teams
Desirable criteria
  • Experience of shared services or operating model transformation.
  • Experience implementing workforce, HR or ERP systems.

Competencies

Essential criteria
  • Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
  • Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems for the south east

Employer certification / accreditation badges

Disability confident committed

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Copas
Job title
Director of People Services Transformation
Email address
[email protected]
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