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Job summary

Main area
Transfer of Care Services
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Part time - 30 hours per week (Monday to Friday)
Job ref
846-7242129-CF
Employer
Kent Community Health NHS Foundation Trust
Employer type
NHS
Site
Queen Elizabeth the Queen Mother Hospital or William Harvey Hospital
Town
Margate or Ashford
Salary
£37,338 - £44,962 pro rata, per annum
Salary period
Yearly
Closing
22/06/2025 23:59
Interview date
02/07/2025

Employer heading

Kent Community Health NHS Foundation Trust logo

Rapid Transfer Service EOL Discharge Coordinator

NHS AfC: Band 6

Job overview

The Rapid Transfer Service (RTS) are responsible for managing complex patient discharges from the acute hospital to community pathways to enable the patients care needs to be assessed outside of hospital. This 
post is to assess end of life patients in the acute hospital who wish to return to their own home or to a care home. The role will include working within the acute Trust to assess patients’ needs for discharge.

The post holder will work as a key member of the RTS, whose aim is to ensure the timely, effective,  appropriate and safe discharge of end of life patients requiring supportive discharge, from the acute into a community setting.

The RTS service is a 7-day service covering weekends and bank holidays on a rota basis. The RTS team has responsibility for complex discharges across all 3 acute sites in east Kent and occasionally cross site working will be needed to ensure service cover.

This post is not delivering direct patient care. However, a clinical nursing background is essential.

Main duties of the job

Role Specific Responsibilities

  • Assessment, planning, implementation and evaluation of holistic care linked to end of life care needs
  • Supporting in the supervision and development of staff.
  • Actively working as a member of the integrated team to provide high quality care to service users.
  • Undertaking a range of competent clinical and non-clinical interventions to support the outcomes of the service.
  • Acting as lead and senior practitioner to support junior staff carry out assessment/reassessments of service users and/or pathways with complex needs across the relevant field.
  • Supporting and making recommendations to senior managers in order to prioritise and focus efforts to drive forward and achieve business objectives, service improvement strategies and statutory 
    requirements

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

Detailed job description and main responsibilities

As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application.  We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via [email protected] quoting the vacancy reference number so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person specification

Qualifications

Essential criteria
  • 1st Level registered nurse NMC registration
  • Evidence of Specialist qualifications relevant to area of practice e.g. Mentorship
Desirable criteria
  • Community experience or qualification.
  • Experience of working within both acute and primary care.

Experience

Essential criteria
  • Experience in area of practice
  • Evidence of recent study and continuing professional development.
  • Experience of working within a Health &/or Social Care environment at Band 5 (or equivalent).
  • Supporting others (mentor / educator / supervisor) experience
Desirable criteria
  • Experience of leading and managing teams
  • Experience with the use of Microsoft Office and a variety of IT packages (E-Pay / E-roster/ AT-P/ CIS

Special Knowledge and Expertise

Essential criteria
  • A good understanding of the importance of discharge planning.
  • Evidence of continued relevant professional development and implementation in practice within the last 12 months
  • Knowledge of National Polices and Acts relating to legislation to support safe and sustainable discharge.
Desirable criteria
  • Previous EOL experience

Skills and Abilities

Essential criteria
  • Excellent and effective communication skills, written and oral.
  • Ability to converse in a positive manner with all levels of staff, patients and relatives/carers.
  • Resourceful, ability to work on own initiative and apply judgement.
  • Ability to remain calm under pressure, and in stressful situations.
  • Demonstrate understanding of issues related to confidentiality of data and patient information.
  • Ability to act as the patient’s advocate.
  • Able to demonstrate a patient orientated approach to work.
  • Ability to demonstrate personal resilience, especially under times of pressure
Desirable criteria
  • Demonstrate an understanding of issues related to equal opportunities.
  • Experienced and proficient in word processing, database and spreadsheet

Personal Attributes

Essential criteria
  • Ability to manage time effectively, priorities and work under pressure to meet deadlines
  • Ability to manage and lead change
  • Ability to motivate and organise others to ensure best practice.
  • Strong influencing and negotiating skills
  • Ability to work effectively with a variety of people at all organisational levels across different sectors including areas of social deprivation

Ability to Manage

Essential criteria
  • Able to support the implementation of local and national agendas for health under the guidance of the senior Practitioner
  • Ability to manage own time effectively.
  • Ability to prioritise care delivery in a professional manner, considering Trust values.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - OutstandingKent Community - Platinum Award LogoKEiBA Valuing Disability Business of the Year 2021Accredited Menopause Friendly EmployerRIDI Awards Finalist 2024

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Hopkins-Hood
Job title
Business Support Manager
Email address
[email protected]
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