Job summary
- Main area
- Hospital @ Home
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 848-BHC-293-25
- Employer
- Bromley Healthcare
- Employer type
- NHS
- Site
- Central Court
- Town
- Orpington
- Salary
- £61,631 - £68,623 Inclusive of HCAS
- Salary period
- Yearly
- Closing
- 13/11/2025 23:59
Employer heading
Hospital at Home Service Manager
NHS AfC: Band 8a
Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years.
Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives.
Employees of Bromley Healthcare whose role maybe at risk will receive priority consideration.
Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.
Job overview
Hospital at Home Service Manager
8A - £61,631 - £68,623 Inclusive of HCAS
The Hospital at Home Service Manager will be responsible for the operational management and service improvement of the Hospital at Home Service, overseeing day-to-day delivery of the service and providing caring, inclusive and compassionate leadership as part of a Divisional Leadership Team.
The postholder will work strategically with colleagues across Bromley Healthcare, One Bromley Collaboration and Virtual Ward technology providers to ensure the effective provision of high quality, safe services against agreed outcome measures, service level agreements, activity and financial targets.
The Hospital at Home Service Manager will oversee the allocation of resources across the service(s) and have line management responsibility, alongside overall responsibility for building and strengthening a wide, multi-disciplinary team, delivering evidence based acute level interventions in patients’ own homes.
Please note there will be a requirement to travel between and work across Bromley Healthcare & Partner sites.
Interviews expected to be held week commencing 24th November 2025
Main duties of the job
The Hospital at Home Service Manager will lead on the development of the service(s), ensuring an ongoing positive contribution to the performance of the Division overall. The postholder will also collaborate with partners and stakeholders to drive continuous improvement locally and promote shared learning across the system.
The postholder will have budgetary responsibility for the service(s) and will act as a point of escalation to ensure smooth delivery of service(s) as well as addressing any non-clinical issues impacting on service delivery e.g. Estates/IT.
Please refer to the attached job description for full details of duties and responsibilies of this role.
Working for our organisation
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Detailed job description and main responsibilities
Please review the attached job description and person specification, ensuring you meet the required criteria to be considered for this role.
Person specification
Qualifications and Training
Essential criteria
- Educated to PGDip level in relevant field e.g. healthcare management or equivalent level of knowledge gained through experience, study and training
- Management and Leadership qualification, or equivalent level of knowledge gained through experience, study and training
Desirable criteria
- Project Management qualification or training e.g. Prince 2
- Clinical or medical background or qualification
Professional Registration
Desirable criteria
- NMC Registration or HCPC Registration if qualified Clinician
Knowledge and Experience
Essential criteria
- Proven line management experience, including recruitment, appraisal and absence management
- Experience of effective resource management, both human/physical and financial
- Experience of coordinating projects in a healthcare environment, with a sound understanding of project management principles and processes
- Recent demonstrable success in influencing and contributing to successful service redesign/ improvement
- Experience of financial and substantial change management
- Experience of setting up and implementing internal processes and procedures
- Sound understanding of clinical governance, risk management and audit in a healthcare setting
- Experience of presenting data and reports to large and/or senior audiences
- Good understanding of the principles of evidence-based practice
Specific Skills
Essential criteria
- Proven Leadership and Management skills with the ability to work within, and provide leadership of, a multiprofessional team
- Excellent planning and organisational skills, with the ability to manage conflicting demands
- Demonstrated capability to plan over short, medium and long-term, adjusting plans and resource requirements accordingly
- Good analytical skills with the ability to: • analyse complex issues, offering insight and judgement • assess options and take action or make recommendations as appropriate • draw qualitative and quantitative data from a wide range of sources and re-present in a clear concise manner • understand and convey complex financial issues, including budget monitering
- Demonstrates sound judgement and decision making, with a good understanding of delegation/escalation, accountability and scope of responsibility
- Excellent communication skills, with the ability to: • communicate sensitive, complex and sometimes contentious themes • influence and motivate others • manage barriers to acceptance • adjust communication style to audience
- Excellent report writing and presentation skills
Information Technology and Information Governance
Essential criteria
- Strong IT skills, including use of MS Office e.g. Word, Excel
- Ability to interrogate information systems and present results in accessible formats for a variety of audiences
- Familiar with electronic patient care systems e.g. EMIS
- Familiar with use of e-rostering systems
- Familiar with use of risk management systems e.g. RADAR
- Be aware of and adhere to Information Governance responsibilities relevant to your role
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lorna Redpath
- Job title
- Head of Bromley Adult Hospital at Home
- Email address
- [email protected]
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