Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

1. Communication and relationship skills

Exchange routine information with colleagues, external contacts. Work closely with the Estates/Facilities Managers and Estates team to ensure requirements are understood and met. Communicate with receptionists, cleaners and service managers if any issues arise and inform the Facilities Manager as appropriate. Support service managers/team leaders, administrative teams, contractors and suppliers as well as all other MCH staff.

2. Knowledge, training and experience

Work with minimum supervision as a member of the estates team, including undertaking minor maintenance tasks as required and skill set allows. Maintain high standards of quality working practice, tidiness and health and safety. To understand general Handyman duties, cleaning/ clearing of rubbish and security.

3. Analytical and judgement skills

Fault finding of equipment, ensure all deliveries can be made safe and are stored appropriately to assist with the efficient ordering of items.

Control the use of car parking facilities on the Gillingham business park, help to maximise usage by implementing effective management processes.

4. Planning and organisational skills

Plans own work. Planning the most efficient process of loading, unloading and packing of regular deliveries to various sites. Organise stores to make maximum use of space. Develop and follow a tracking and monitoring system for equipment care and expiry dates. Ensuring MCH supplies at all sites are maintained and stored correctly.

5. Physical skills

Be able to use hand tools, drive and deliver stock and equipment to various sites. Be able to load and unload deliveries including equipment cages and boxes. Lift equipment to overcome obstacles and to take up/ downstairs or in lifts. Lift and move equipment on and off shelves in the stockrooms and for cleaning/ maintenance. Be able to assemble/ disassemble equipment in confined spaces.

6. Responsibility for patient / client care

Incidental contact with patients/clients at various sites.

7. Responsibility for policy and service development implementation

To follow all service policies and procedures giving feedback. Is proactive in suggesting changes to improve service provision, which may include commenting on maintenance policies. The collection of various equipment for all services such as WEEE, chemical, waste collections and arranging the disposal of these according to current legislation.

8. Responsibilities for financial and physical resources

Minimising costs through effective ordering. Keep the service’s running costs as low as possible by efficient reduction of wasted stock and equipment. Ensuring all equipment is treated with care and respect, during delivery, collection and storage. Requisition spare parts/ maintenance of equipment. Repair and maintain equipment to good working order to limit the need to replace. Be able to review current ordering and stock control processes and decide best delivery order, approximate timescales and if there is scope for any ad hoc requests to be completed. Play a part in stock control by being aware of item movement trends and building plans with the estate. Tag relevant equipment as part of the asset management process.

Assist with the maintaining of estate utilisation and the production of quarterly reports.

9. Responsibilities for human resources (HR)

Compile own timesheets and work records. Follow all HR procedures and policies.

10. Responsibilities for information resources

Follow all information governance procedures and maintain records to build an audit trail.

11. Responsibilities for research and development (R&D)

Provide relevant information for R&D projects as requested. Participate in surveys or audits. Escort internal/external agency colleagues around sites.

12. Freedom to act

Carry out and plan duties independently without routine supervision. Ensure maintenance requests for all sites are carried out to a high standard and in a timely manner, in accordance work schedules provided. Ensure issues are escalated appropriately when encountered.

13. Physical effort (refer to effort factor questionnaire)

Operate electrical and mechanical systems, take measurements. Lift waste, stack waste, push trailers/hitch trailers off van; lift manhole covers and valves, lift and relocate deliveries. Pack supplies into storerooms at various sites.

14. Mental effort (refer to effort factor questionnaire)

Interruptions can come from team members and other staff and contractors by telephone or in person.

15. Emotional effort (refer to effort factor questionnaire)

Face to face contact with admin, clinical, senior managers, exec etc throughout sites and organisation.

16. Working conditions (refer to effort factor questionnaire