Job summary
- Main area
- West Kent Neuropsychiatry
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Monday, Wednesday, Friday 09:00 to 17:00)
- Job ref
- 380-FR0566
- Employer
- Kent and Medway NHS and Social Care Partnership Trust
- Employer type
- NHS
- Site
- Darent House
- Town
- Sevenoaks Kent
- Salary
- £24,169 per annum pro rata inc
- Salary period
- Yearly
- Closing
- 25/05/2025 23:59
Employer heading
Administration Assistant
Band 2
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
An exciting opportunity has arisen for a part time Assistant Administrator to join West Kent Neuropsychiatry team in Sevenoaks.
The post is integral to the team and you will be required to provide comprehensive administrative support to members of the team, including Consultant Neuropsychiatrist, Psychiatry, Psychology, Nursing professionals and admin colleagues
Main duties of the job
This varied role will include:
- Having contact with patients, carers, relatives and other external stakeholders
- Typing letters and reports as required
- Using the patient record system RiO (training provided)
- Processing referrals and uploading documentation to RiO (training provided)
- Taking telephone calls and messages for clinicians
- Booking and supporting clinic appointments
- Sending out correspondence to patients, referrers and GPs
- Supporting Business Administration Co-ordinator with small projects
- Ordering of stationery and other items as required via SBS (training provided).
- Meeting and greeting patients ensuring that they are made welcome and shown where to sit in the waiting area
- Assisting with keeping CQC folders and Health and Safety folders
It is important that the successful applicant exhibits empathy and compassion, has a good sunny personality, has a professional and flexible attitude, likes being part of a team, has good communication and interpersonal skills, is able to prioritise workloads and can work to agreed timescales. It is also important that the applicant can remain calm in crisis situations.
Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative/reception experience is essential, together with excellent typing skills and telephone manner.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Check out our recruitment videos Recruitment - YouTube
Detailed job description and main responsibilities
Please refer the attached job description for full details of the main responsibilities of the role.
Person specification
Skills
Essential criteria
- Good Basic Computer Skills with Word and Excel
- Customer Service including excellent communication skills
- Accurate Typing ability
Desirable criteria
- NHS Experience
- Inputting data accurately (training will be given)
Experience
Essential criteria
- Receptionist Experience (with excellent communication skills)/NHS Experience
- Administration experience/NHS experience
- Accurate in typing skills
Desirable criteria
- Relevant Reception experience
- Admin Experience/ NHS Experience
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Wendy Walker
- Job title
- Business Admin Coordinator
- Email address
- [email protected]
- Telephone number
- 01732 228 200
- Additional information
Janet Dean - 01732 228 200 - [email protected]
Paula Andrews - 01732 228 200 - [email protected]
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