Job overview

KCHFT Dental Services are a high profile, dynamic provider of NHS dental services across East Kent and London. Our philosophy is to keep the patient at the heart of everything we do.

Every person that works for our Service, regardless of their role, comes into contact with our patients and visitors and so is expected to uphold our values, lead and collaborate through partnership working and strive for excellence at all times. We look for people who are willing to go the extra mile, not because they are asked to, but because they are committed to being part of a healthcare team that delivers an excellent caring service to our patients.

We are currently looking for a Project Support Officer to provide efficient and comprehensive administrative support to the Senior Project Co-ordinator and clinical teams delivering a broad range of large scale community outreach programmes.

You will act as an ambassador for the Service, promoting the highest standards of excellence in working practices. You will be responsible for the day to day project administration of community outreach programmes ensuring that the focus remains firmly on quality and safety.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Main duties of the job

You will co-ordinate appointments with schools, nurseries, residential homes as well as other establishments, and ensure stock is replenished within schools undertaking supervised tooth brushing, to ensure all managers and teams are appropriately supported.

You will be required to manage and prioritise your own workload, to work independently without direct supervision and to work as part of a team, exercising initiative in directing enquiries to the most appropriate member of staff. You will support a cohesive team approach and be able to develop and strengthen working relationships both internally and externally.

The post holder will need to be able to work in a very busy environment whilst remaining calm, so the ability to work independently, proactively and under pressure is important.

Excellent communication and interpersonal skills are required to act as a professional contact point for all enquiries with the ability to exercise tact, diplomacy and empathy. A positive attitude, excellent organisational and problem solving skills and a commitment to excellent customer service is essential.

You will be required to travel around London to provide project field support for clinical staff applying fluoride varnish programmes and other outreach programmes as and when required to meet Service need.

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways