Job summary
- Main area
- West Kent Directorate
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 380-WK0323
- Employer
- Kent and Medway NHS and Social Care Partnership Trust
- Employer type
- NHS
- Site
- Highlands House, Tunbridge Wells
- Town
- Tunbridge Wells
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 02/10/2025 23:59
Employer heading

Support Time Recovery Worker
Band 3
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).
We are looking for a motivated and enthusiastic Support Worker who is keen to support our service users by providing Dialog+ and supporting with delivering interventions.
A Support Worker is a key staff member within the multidisciplinary care team and will have continuing responsibility to assess and plan alongside the needs of the service user, liaise with our Clinical Pathway Leads, Following Dialog+, deliver group-based interventions, influence and drive change, promote health and best practice, patient safety and experience.
You will contribute to assessing clients referred to Mental Health Together or Mental Health Together Plus. Work with individuals to facilitate access and engagement in a range of leisure and other community-based activities, working across boundaries of care within either Mental Health Together or Mental Health Together Plus. Assist in delivering a high standard of support to service users and their carers, promoting their equality, dignity and mental well-being at all times. Actively listen to help the service user make sense of their mental health problems using a basic CBT formulation model and enable people with mental health needs to develop coping strategies, based on a CBT and mindfulness approach.
Main duties of the job
What is Mental Health Together +?
In Kent and Medway, the community mental health transformation has created a new service model called Mental Health Together.
It is a multi-agency offer, which means bringing all the services and agencies that support people with varying mental health needs much closer together. This ensures that people get the right care, without having to navigate service boundaries and without repeatedly telling their story.
Mental Health Together will introduce new roles as part of a new, joined-up model of care that bridges the current gap between primary care (i.e., GPs) and community mental health (i.e., KMPT). It will treat people with complex mental health needs by:
- Providing someone with support in a person-centred, holistic way
- Removing barriers to access, and thresholds across services, working together
- Involving service users and carers as equal partners in their care
- Building in involvement and co-production at all levels of service design and delivery
- Delivering needs-led and personalised trauma-informed care.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Check out our recruitment videos Recruitment - YouTube
Detailed job description and main responsibilities
NHS experience is not essential, so please do apply if you feel your skills and experience align with our requirements
Please refer to the attached job description for full details and the main responsibilities of the role.
Person specification
Role Experience
Essential criteria
- Previous Experience in health care
Desirable criteria
- Previous Mental Health experience
Qualifications
Essential criteria
- NVQ Level 2 in Care/ community Mental Health Care or agreed equivalent experience
- Commitment to undertake and to gain appropriate Level 3 qualification within an agreed time limit
Desirable criteria
- NVQ Level 3 in Care/Certificate in Community Mental Health Care or agreed equivalent
Skills/Knowledge
Essential criteria
- Basic written communication skills to enable completion of records etc
Desirable criteria
- Ability to listen effectively and communicate effectively at all levels
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Giuseppina Milano
- Job title
- Interim service manager
- Email address
- [email protected]
- Telephone number
- 01892 709211
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