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Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary: Volunteer
Hours
  • Flexible working
  • Other
0 hours per week (Various)
Job ref
331-L1020523
Employer
University Hospitals of Morecambe Bay NHS Foundation Trust
Employer type
NHS
Site
Royal Lancaster Infirmary / Furness General / Westmorland General
Town
Across Bay
Salary
No salary - volunteer role
Closing
31/08/2024 23:59

Employer heading

University Hospitals of Morecambe Bay NHS Foundation Trust logo

Volunteer - Meet & Greet - RLI

Volunteer

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.


Job overview

Information Desk/ Meet and Greet Volunteer, positions available at Westmorland General Hospital, Royal Lancaster Infirmary and Furness General Hospital.

Volunteers play a very important role in the NHS. Working in a range of settings and providing a variety of services alongside paid staff, volunteers are often a key part of patient services.

Main duties of the job

Main purpose of role:
To assist in the provision of a welcoming and accommodating hospital environment.

Main tasks/overview of responsibilities

To provide guidance and way finding to patients, visitors and staff around the main hospital site.

To assist with the transportation of patients to and from appointments across the hospital site.

To assist patients in obtaining basic information about the hospital and their appointment.

To assist in the hospital environment ensuring it’s equipped to accommodate patients and visitors.

Working for our organisation

We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. 

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. 

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses. 

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay. 

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/  

Person specification

Experience

Essential criteria
  • Experience in working with others

Employer certification / accreditation badges

Disability Confident - two yearsVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant Gold AwardNHS Pastoral CareStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Shirley Rigby
Job title
Volunteer Coordinator
Email address
[email protected]
Telephone number
01539715288
Additional information

Shirley Rigby - Volunteer Co-ordinator

[email protected]

Telephone: 01539715288

 

Barry Rigg FCMI - Local Community Engagement Manager

Email: [email protected]

Telephone: 01229 870870

 

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