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Job summary

Main area
Family Care
Grade
Band 2
Contract
11 months (Fixed term)
Hours
Part time - 30 hours per week
Job ref
435-F018-25
Employer
East Lancashire Hospitals NHS Trust
Employer type
NHS
Site
Burnley General Hospital
Town
Across East Lancashire Sites
Salary
£24,169 pro rata
Salary period
Yearly
Closing
26/05/2025 08:00

Employer heading

East Lancashire Hospitals NHS Trust logo

Ward Clerk - Burnley Birth Centre

Band 2

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The role of the Ward Clerk within the Birth Centre encompasses the opportunity to work within the wider maternity and obstetric teams to provide safe, personal and effective care to women and their families.

The successful candidate will work alongside the team to undertake the responsibility of overseeing the administration duties to support the birth centre and community setting. The duties will include telephone communication with both patients and staff, coordination of workload within the community, the management of clerical tasks including filing and accessing digital case notes, alongside the continued update of computerised records and appointments.

The remit of clerical tasks is varied, and will be specific to the needs of the role.

 

Main duties of the job

We are offering an enthusiastic and caring individual the opportunity to apply for a role at the Burnley Birth Centre, East Lancashire Hospitals, as a ward clerk within the team.

This post is temporary to cover maternity leave, 30 hours per week, set at a shift pattern of 07:00 am till 19:30 pm Monday's and Wednesday's, and 07:00 am till 13:00 pm on Friday's. 

Based within the birth centre environment, you will work within a friendly team of Midwives, Midwifery Support Workers and clinicians dedicated to the provision of high quality care for the women and babies that they serve.

The post will be mainly focused on providing admin support to the clinical teams.

As part of the multi-disciplinary team you will help to deliver the highest level of family centred care to the women, babies and their families.

The main duties of the post will include the welcoming of patients and visitors, maintaining computerised records, dealing with telephone enquiries and general clerical tasks.

Applicants should have good communication and keyboard skills and be able to demonstrate their ability and skills against all key requirements highlighted in the personal specification. Previous clerical experience is essential, with knowledge of working in a hospital setting desirable, however full training will be given on the hospital computer systems.

Working for our organisation

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

This is a fantastic opportunity to work within a dynamic and highly motivated team who are committed to providing a high standard of patient care within an environment that is evolving to meet the needs of the women and families who are accessing maternity care within the birth centre and community settings.

 

 

 

 

Detailed job description and main responsibilities

For details of the job and person specification please see the link to the attached Job description and person Specification.

 

 

Person specification

Experience

Essential criteria
  • GCSE Grade C or above or equivalent level of skills in English Language
  • Relevant clerical experience, usually 6 months
  • Experience of working in the NHS
  • Working knowledge of NHS electronic systems including PAS.
  • Experience in a customer care /customer service environment
  • Keyboard/computer skills.
  • Proven communication and high standards of neat and accurate documentation.
  • Ability to understand, absorb and comply with detailed procedures.
Desirable criteria
  • Relevant reception experience, usually 6 months
  • Experience in a customer care /customer service environment.
  • Knowledge of Microsoft packages including Internet access.
  • GCSE Grade C or above or equivalent level of skills in English Language.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Abbey Beneduce
Job title
Birth Centre Band 7 Team Leader
Email address
[email protected]
Telephone number
01282 804234
Additional information

[email protected] (Birth Centre Band 7 Team Leader)

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