Job summary
- Main area
- Diabetes
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 18 hours per week
- Job ref
- 245-ADM2DIA-09-25
- Employer
- Tameside and Glossop Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Tameside Hosptial
- Town
- Ashton-Under-Lyne
- Salary
- £24,465 Pro rata per annum
- Salary period
- Yearly
- Closing
- 09/10/2025 23:59
Employer heading

Education Co-Coordinator and Diabetes Nurse/Dietitian Admin Support
Band 2
Job overview
Education Co-Coordinator and Diabetes Nurse/Dietitian Admin Support
Join Our Team – Make a Difference in Diabetes Care!
Administrative Support Assistant – Band 2
Integrated Diabetes Service
🕒 18 hours per week
Are you highly organised, people-focused, and passionate about helping others? We’re looking for a dynamic and motivated Administrative Support Assistant to join our friendly and supportive Integrated Diabetes Service team.
In this varied and rewarding role, you’ll play a key part in supporting the delivery of essential diabetes education programmes—DESMOND and DAFNE—that empower patients to manage their condition and improve their quality of life.
Make a real difference in the lives of people living with diabetes – apply today!
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Main duties of the job
Main Duties and Responsibilities
To act as Education co-ordinator for DAFNE/DESMOND education – this will include listing and booking patients for courses, sourcing venues and ensuring resources available.
Input data onto spreadsheets/ databases
Ordering equipment, raising purchase orders, requesting collections and maintaining stock levels
To ensure that equipment is fit for purpose and to report any defects to qualified staff.
To attend departmental staff meetings and mandatory training sessions.
Ensure safety of self, colleagues and patients.
To take part in the appraisal process as an attendee.
Comply with the requirements of the Data Protection Act, Access to Health Records Act and legislation in relation to confidential data
Adhere to Trust Policies and procedures such as the Infection Control Procedure.
Answer the telephone, take messages and deal with enquiries on behalf of the team. It may be necessary to take appropriate action e.g. either pass on the information to a specific staff member, return the call or send a task via EMIS.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Education/Qualifications
Essential criteria
- GCSE or equivalent in English and Maths
Desirable criteria
- NVQ level 3 or equivalent in an appropriate subject
Knowledge
Essential criteria
- Competent in the use of Microsoft office
- Understanding of confidentiality
Desirable criteria
- Competent in the use of iPM/Lorenzo/EMIS
- Knowledge of the RTT (referral to treatment) targets
Experience
Essential criteria
- Previous experience in a high-level customer service environment
- Previously worked successfully using IT
- Previous experience working within a department where telephony standards are agreed and delivered to a high standard
Desirable criteria
- Previously worked within a healthcare setting
- Previous experience working within the NHS
- Previous experience booking appointments
Skills & Abilities
Essential criteria
- Ability to manage own caseload and prioritise work.
- Excellent accuracy and attention to detail
- Excellent telephone manner and interpersonal/ customer service skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Rachel Stott
- Job title
- Diabetes Specialist Nurse
- Email address
- [email protected]
- Telephone number
- 01619224888
- Additional information
Leigh Braithewaite (Diabetes Specialist Nurse) - 0161 922 4888 option 3
List jobs with Tameside and Glossop Integrated Care NHS Foundation Trust in Administrative Services or all sectors