Job overview

Patient Experience Volunteer at Tameside Recruitment Drop-in! 

Do you have a spare 4 hours a week between 8am - 8pm Monday - Sunday? we would love to meet you! 

Come along to our Volunteer Recruitment Drop-In Event

Date: Tuesday, 3rd June 

Time: 10:00 AM - 12:00 PM

Location: Tameside Hospital, Werneth House, Fountain Street, OL6 9RW, Room G41.

Are you passionate about making a difference in people's lives? We are looking for dedicated people to join our team as Patient Experience Volunteer. Your role will be vital in enhancing the wellbeing of our patients, providing them with the support and care they need.

The role involves interacting with patients across the Trust who can feel lonely, isolated or bored. You will spend time talking with patients or supporting with activities.

You can find out more about volunteering and how to apply on our website or contact our voluntary services team, [email protected] or call 0161 922 5335.

We also accept paper applications. Please contact volunteers to obtain an application form. 

Please note that we are expecting a high interest in our volunteer positions, and therefore we will be reviewing applications and prioritise applicants from the Tameside & Glossop area. We will consider applications from out of the area by exception.  We may close the vacancy earlier than the date advertised,  on receipt of sufficient applications. 

Main duties of the job

At Tameside and Glossop Integrated Care NHS Foundation Trust, we are dedicated to providing exceptional care and support to our patients. Our Patient Experience Team plays a vital role in enhancing the well-being of our patients, and we are looking for compassionate and dedicated volunteers to join us.

The Role:

As a volunteer with our Patient Experience Team, you will provide invaluable company and support to patients on our wards. Your responsibilities will include:

• Offering companionship and engaging in conversations with patients to alleviate loneliness.
• Assisting patients with simple tasks to enhance their comfort and well-being.
• Helping to prevent falls by ensuring a safe environment and supporting patients with mobility.
• Collaborating with healthcare staff to identify and address patient needs.

Training Provided:

We are committed to ensuring our volunteers are well-prepared and confident in their roles. Comprehensive training will be provided, covering:

• Effective communication and interpersonal skills.
• Patient safety and fall prevention techniques.
• Basic patient care and support.
• Understanding the needs of diverse patient populations.
• Ongoing support and development opportunities.

What We Offer:

• A rewarding opportunity to make a positive impact on patients' lives.
• Comprehensive training and ongoing support.
• The chance to be part of a friendly and supportive team.
• Valuable experience in a healthcare setting.

About You:

We are looking for volunteers who are:

• Compassionate and empathetic with a genuine desire to help others.
• Good communicators with the ability to engage with patients from diverse backgrounds.
• Reliable and committed to making a difference.
• Able to work independently and as part of a team.

Why Volunteer with Us?

Volunteering with our Patient Experience Team is a fulfilling and meaningful way to contribute to your community. You will have the opportunity to brighten patients' days, support their recovery, and help create a safer environment on our wards.

Shift Details:

Volunteers are required to commit to a minimum of 4 hours per shift, Monday to Friday. This ensures that our patients receive consistent and reliable support throughout the week.

Join us in making a difference in the lives of our patients!

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. 

We have a clear set of values & behaviours which we expect all of our staff to demonstrate: 

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. 

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. 

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.