Job summary
Employer heading
Rotational Ward Clerk
Band 2
Job overview
Rotational Ward Clerk
Band 2 - 30 hours - Permanent
Are you a confident, and flexible person, with excellent engagement, customer care, and communication skills, who can work as part of a creative and motivated team? If you are, we would really like to hear from you!
We are looking for a highly motivated, enthusiastic and caring individual to join our Rotational Ward Clerk Team, who likes variety and is able to work flexibly, efficiently and independently to support a range of services.
The Rotational Ward Clerk role provides essential cover for the administrative roles that support our inpatient services here at Tameside Hospital; this will include; in patient Wards, Same Day Emergency Care & Early Pregnancy patient receptions, as well as general and specialist administration.
There are a variety of shift patterns between the hours of 7am and 9pm across a 7 day footprint and the successful candidate must be flexible to work across these hours/day including bank holidays etc.
Main duties of the job
Providing a comprehensive ward reception and administration service, the post holder will, in collaboration with other ward staff, support patients, relatives and other staff members as a first point of contact. The Ward clerk will update the Trust Electronic Patient Record (Lorenzo EPR) accurately and in real time whilst also ensuring patient case notes are available and
appropriately maintained throughout each admission.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- GCSE English or equivalent
- Keyboard skills
Experience
Essential criteria
- Experience of working directly with the public/reception duties
- Experience of word processing/databases
Desirable criteria
- Experience of working in a Hospital Setting
Skills and Knowledge
Essential criteria
- Good communication and organisational skills
- Able to work both as part of a team and independently
- accuracy and attention to detail
- knowledge of IT systems
- Awareness and understanding of confidentiality
Desirable criteria
- knowledge of hospital systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Nicola Patten
- Job title
- Ward Clerk Team Leader
- Email address
- [email protected]
- Telephone number
- 07502 686279
- Additional information
Available between the hours of 8:00am - 4:00pm, Monday to Friday.
Other Contacts:
Caroline Harrison - Ward Clerk Team Leader - 07502 686279
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