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Job summary

Main area
District Nursing
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
245-ACS2DN-03-25-C
Employer
Tameside and Glossop Integrated Care NHS Foundation Trust
Employer type
NHS
Site
Tameside Hospital
Town
Ashton - under - Lyne
Salary
£24,465 Per annum
Salary period
Yearly
Closing
02/09/2025 23:59

Employer heading

Tameside and Glossop Integrated Care NHS Foundation Trust logo

Community Team Support Worker

Band 2

Job overview

Community Team Support Worker

Band 2- Full Time - 37.5 hours

The post holder will work as part of the District Nursing Service, carrying out tasks which support day to day service delivery. Tasks will include answering the phone, taking messages, data inputting, ordering and stock level management and general office organisation. There will be occasions when you would be required to support nursing staff to deliver specific aspects of the service, e.g. accompany a Nurse on an initial patient home visit.

Main duties of the job

-       Answer the telephone, take messages and deal with enquiries on behalf of the team.  It may be necessary to take appropriate action e.g either pass on the information to a specific staff member, return the call or make a note in the message book.

-       Input data onto spreadsheets

-       Ordering equipment, requesting collections and maintaining stock levels

-       To ensure that equipment is fit for purpose and to report any defects to qualified staff.

-       To accompany a team member during domiciliary visit

-       To attend departmental staff meetings and mandatory training sessions.

-       Ensure safety of self, colleagues and patients.

-       To take part in the appraisal process as an attendee.

-       Comply with the requirements of the Data Protection Act, Access to Health Records Act and legislation in relation to confidential data

Adhere to Trust Policies and procedures such as the Infection Control Procedure.

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. 

We have a clear set of values & behaviours which we expect all of our staff to demonstrate: 

  • Compassion
  • Accountability
  • Respect
  • Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. 

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. 

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more. 

Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. 

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. 

Person specification

Education/Qualifications

Essential criteria
  • GCSE or equivalent English and maths
Desirable criteria
  • NVQ level 3 or equivalent in an appropriate subject

Knowledge

Essential criteria
  • Competent in the use of Microsoft office
Desirable criteria
  • Competent in the use of EMIS

Experience

Essential criteria
  • Previously worked successfully in an office setting
  • Previously worked successfully using IT
Desirable criteria
  • Previously worked within a healthcare setting and has care certificate

Skills & Abilities

Essential criteria
  • Ability to manage own caseload and prioritise work.
  • Ability to communicate effectively with other team members, clients, carers and professionals
  • Ability to empathise

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveImproving working livesCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerFoster FriendlyStep into healthNorth West BAMEArmed Forces CovenantAccredited Menopause Friendly EmployerNational Preceptorship for Nursing Quality Mark 2024Pastoral Care Quality AwardSafe Learning Environment Charter

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nicola Rigg
Job title
Team Leader District Nurse
Email address
[email protected]
Telephone number
07917237924
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