Job summary
- Main area
- District Nursing
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 245-ACS2DN-03-25-C
- Employer
- Tameside and Glossop Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Tameside Hospital
- Town
- Ashton - under - Lyne
- Salary
- £24,465 Per annum
- Salary period
- Yearly
- Closing
- 02/09/2025 23:59
Employer heading

Community Team Support Worker
Band 2
Job overview
Community Team Support Worker
Band 2- Full Time - 37.5 hours
The post holder will work as part of the District Nursing Service, carrying out tasks which support day to day service delivery. Tasks will include answering the phone, taking messages, data inputting, ordering and stock level management and general office organisation. There will be occasions when you would be required to support nursing staff to deliver specific aspects of the service, e.g. accompany a Nurse on an initial patient home visit.
Main duties of the job
- Answer the telephone, take messages and deal with enquiries on behalf of the team. It may be necessary to take appropriate action e.g either pass on the information to a specific staff member, return the call or make a note in the message book.
- Input data onto spreadsheets
- Ordering equipment, requesting collections and maintaining stock levels
- To ensure that equipment is fit for purpose and to report any defects to qualified staff.
- To accompany a team member during domiciliary visit
- To attend departmental staff meetings and mandatory training sessions.
- Ensure safety of self, colleagues and patients.
- To take part in the appraisal process as an attendee.
- Comply with the requirements of the Data Protection Act, Access to Health Records Act and legislation in relation to confidential data
Adhere to Trust Policies and procedures such as the Infection Control Procedure.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Education/Qualifications
Essential criteria
- GCSE or equivalent English and maths
Desirable criteria
- NVQ level 3 or equivalent in an appropriate subject
Knowledge
Essential criteria
- Competent in the use of Microsoft office
Desirable criteria
- Competent in the use of EMIS
Experience
Essential criteria
- Previously worked successfully in an office setting
- Previously worked successfully using IT
Desirable criteria
- Previously worked within a healthcare setting and has care certificate
Skills & Abilities
Essential criteria
- Ability to manage own caseload and prioritise work.
- Ability to communicate effectively with other team members, clients, carers and professionals
- Ability to empathise
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Nicola Rigg
- Job title
- Team Leader District Nurse
- Email address
- [email protected]
- Telephone number
- 07917237924
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