Job summary
- Main area
- Surgery
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week
- Job ref
- 245-ADM3SEC-03-25-A
- Employer
- Tameside and Glossop Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Tameside General Hospital
- Town
- Ashton-under-Lyne
- Salary
- £24,625 - £25,674 Pro-rata per annum
- Salary period
- Yearly
- Closing
- 18/07/2025 23:59
Employer heading
Support Secretary/Typist
Band 3
Job overview
Support Secretary/Typist - Band 3
1 x 18.75 post
Permanent
Are you currently working in the NHS or similar environment and have fantastic administration and typing skills? A great multitasker? A good eye for detail?
Would you like to be part of a supportive team who work together to help our patients?
You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.
We have an exciting opportunity for a highly motivated, enthusiastic individual to join our secretarial and admin team. The post holder will provide an excellent administrative service to enable the delivery of an effective, efficient and timely service to our patients and their families.
If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!
Main duties of the job
This post holder to be responsible for the typing, transcribing and checking of clinical correspondence and documents relating to patient pathways via the use of audio digital dictation. Responsible for producing letters within the agreed time frame ensuring quality and accuracy is maintained at all times. Manage the patient’s pathway by responding to queries and requests in clinical correspondence. Communicating these actions via the use of the IT solutions provided to communicate with the Consultant Secretaries and Waiting List Coordinators. The role and duties must be carried out in line with all national and local targets and achieve all KPI’s.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Education Qualifications
Essential criteria
- Educated to GCSE C/4 English/Maths level or equivalent
Desirable criteria
- RSA3 or equivalent
- AMSPAR or equivalent
- Audio transcription
Experience
Essential criteria
- Previous experience of audio typing and/or voice recognition transcribing
- Experience as a medical secretary
- Experience of dealing with members of the public
- Working as part of a team
- Experience of working directly with Medical staff
- Experience of working to national standards and guidelines
Desirable criteria
- Experience working in an acute hospital setting
Skills and Knowledge
Essential criteria
- Excellent communication skills (written, verbal & telephone)
- Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
- Appreciate the needs of patients, carers and healthcare staff
- Able to react to unpredictable issues; reprioritising own workload
- Good keyboard skills for regular use of computer systems/IT Skills
- Competent in the use of Microsoft Office
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of the requirements of the referral to treatment (RTT) standards
- Knowledge of Lorenzo & ORMIS (or equivalent)
- Understanding of medical terminology
Desirable criteria
- competent use of Lorenzo Patient Administration System or similar and ORMIS
- competent in the use of a digital dictation system
- knowledge of Caldicott guidelines and Data Protection
Employer certification / accreditation badges
.jpg "North West BAME")
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Suzanne McKee
- Job title
- Booking, Scheduling & Administration Team Manager
- Email address
- [email protected]
- Telephone number
- 0161 922 4163
- Additional information
If you require any further information or for an informal chat please contact Allison Mohan 0161 922 6907 or Suzanne McKee 0161 922 5503.
List jobs with Tameside and Glossop Integrated Care NHS Foundation Trust in Administrative Services or all sectors