Job vacancy: Business Support Manager Diagnostic Collaborative, East Lancashire Hospitals NHS Trust, Blackburn

Job summary

Main area: Corporate
Grade: NHS AfC: Band 6
Contract: 9 months (Fixed Term /Secondment until end March 2026)
Hours: Full time - 37.5 hours per week (This role is home based but with travel to locations across Lancashire and South Cumbria as required approx once a month. Core working hours are 09:00 and 17:00 Monday- Friday but flexibility may be needed on occasion.)
Job ref: 435-C060-25

Employer: East Lancashire Hospitals NHS Trust
Employer type: NHS
Site: Royal Blackburn Hospital
Town: Blackburn
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 18/07/2025 16:00

Business Support Manager Diagnostic Collaborative

NHS AfC: Band 6

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Detailed job description and main responsibilities

JOB SUMMARY

To manage all administrative functions within the programme management team, ensuring that all tasks are completed in a timely and efficient manner.

Support the Programme Leads, by developing and assisting with the implementation of both long- and short-term business plans to meet local, regional and national agendas

The post holder will communicate with a wide range of stakeholders across the provider collaborative (system) at service level and at executive board level.

The post holder will lead the delivery of specific projects, with oversight from programme leads as required.

The post holder will be responsible for collation of national returns and reporting to regional NHSE teams, Provider Collaborative and ICB commissioning teams

The post holder will be responsible for delivery of short-term projects, drafting of reports and / or board papers and work/business plans.

The post holder will be responsible for managing, maintaining and developing the programme information and document management system.

The role will require the development of and monitoring of project plans against milestones using project management software

For further details of the requirements of the role please refer to the full job description and person specification

Person specification

Qualifications

Essential criteria

Educated to Degree Level or equivalent experience

Desirable criteria

Managerial Qulaification
Project Management Qualification or other relevant professional qualification

other

Essential criteria

Access to a transport for work purposes

Experience

Essential criteria

Operational /Project management experience gained through practical experience
Experience of successfully managing change projects
Knowledge and experience of project management
Demonstrable experience of working within a programme of change
Practical experience of organising and managing events and producing communications literature and board papers for senior managers
Practical experience of chairing project meetings/subgroups

Desirable criteria

Experience of supporting data, performance and activity management functions.
Experience of managing staff and of supporting professional development and performance management
Budgetary experience as authorised signatory for staff travel and minor expenses

Knowledge and Skills

Essential criteria

Able to present relevant written and verbal information in a concise format
Able to use ESR and E Roster systems
Able to use staff expenses authorisation system
Able to communicate with all levels of staff within the organisation
Able to build effective relationships with all stakeholders
Analytical skills – able to, interpret and communicate data
Able to work flexibly, readjusting plans to enable prioritisation of work within set deadlines
Able to develop and implement policies and protocols for own areas of responsibility
Advanced IT skills to support the production of information
Able to persuade and influence – lead by example

Desirable criteria

Able to use Purchase Invoice Management system

Personal Attributes

Essential criteria

Ability to work as part of a team and communicate well - verbally and written
Ability to adapt to change, show initiative and take responisibility
Puts the patient at the heart of everything they do
Excellent communication and listening skills.
Motivated and enthusiastic
Friendly and approachable.
Good written and verbal communication skills
Able to manage confidential or sensitive issues in a professional manner

Dear Potential Applicant,

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.

This cost is not applicable for a Volunteer post

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The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email [email protected] or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH