Job summary
- Main area
- Finance assistant
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Potential for agile working.)
- Job ref
- 435-1LSC-ELHT-042-26-A
- Employer
- East Lancashire Hospitals NHS Trust
- Employer type
- NHS
- Site
- Agile working
- Town
- Blackburn
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 25/06/2026 14:00
Employer heading
Finance Officer – Treasury Accounts Receivable
NHS AfC: Band 3
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people. We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.
One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way. It is jointly run by the five Trusts as a collaborative partnership.
The Trusts that make up One LSC are:
Blackpool Teaching Hospitals NHS Foundation Trust
· East Lancashire Hospitals NHS Trust
· Lancashire and South Cumbria NHS Foundation Trust
· Lancashire Teaching Hospitals NHS Foundation Trust
· University Hospitals of Morecambe Bay NHS Foundation Trust
One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts.
The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve.
Job overview
The post holder will be responsible for the credit control function of the organisation.
The post holder will be required to maintain the day to day management of the Accounts Receivable ledger, ensuring that all debt outstanding is promptly chased, referred to the debt collection agency and correspondence accurately recorded on the Accounts Receivable ledger.
The post holder will also be required to monitor and report on the Trust’s credit control performance.
Main duties of the job
- Dealing with Accounts Receivable (AR) queries
- Monitor installments & ensuring payments are received in accordance with agreed payment plans.
- Review and refer aged debt to the Debt Collection Agency developing and maintaining a good working relationship with the agency.
- Prepare and refer reports to escalate non payment of debt as appropriate.
- Prepare schedules of bad debts recommended to be written off.
- Prepare cross cover for the Accounts Payable (AP) Finance Officer.
- Support Innovation and Continuous Improvement agenda in the day to day working within the Finance team.
Working for our organisation
Here at ELHT, we know what we do well, but always continue our aim to be amazing; we strive to provide the very best training and development packages and opportunities for our Finance Team, our ELHT colleagues and our local youth population and have been recognised nationally for this.
We don’t just look at you for who you are now; we look at you for who you could be in the future. We take training seriously, and encourage you to do the same. We are a University Teaching Trust and want staff to develop their capabilities to the full with a range of learning opportunities and a set development plan. We provide a supportive environment in which to learn, with the opportunity to further your skills and career within an exciting and evolving environment.
Detailed job description and main responsibilities
Dealing with Accounts Receivable Queries
• Correspond with debtors on all outstanding accounts ensuring that customers are actively chased via regular statements, reminder letters, emails and telephone calls. Update the diary log with all correspondence.
• Negotiate and arrange mutually agreeable payment terms in line with the Trust policy.
• Ensure that any sensitive or controversial discussions and negotiations are conducted professionally, courteously and confidentially.
• Input and maintain financial information into computer databases and spreadsheets to a high level of efficiency.
• Use of various computer systems / software packages for retrieving, analysing and reporting on financial information.
Monitor installments and ensuring payments are received in accordance with agreed payment plans
• Prepare a monthly spreadsheet of payments in installments and ensure all agreements are being adhered to and contact all debtors that have failed to pay.
• Monitor salary over payments and contact the debtor to chase payment of the debt or arrange a payment plan.
Review and refer aged debt to the Debt Collection Agency developing and maintaining a good working relationship
• Each month prepare a schedule of debt for escalation to the debt collection agency.
• Ensure all relevant information is included on the schedule and receive authorisation from the Assistant Financial Accountant to submit it to the debt collection agency .
• Review the reports that are received from the debt collection agency and action/escalate where appropriate any queries from them.
Prepare regular reports to escalate non-payment as appropriate
• Following the bi-monthly internal debt meeting prepare a report for debts to be escalated.
• Follow up and chase progress on the escalation.
Prepare schedules of bad debts recommended to the Deputy Director for write off.
• On a quarterly basis prepare the schedule of bad debts to be considered for write off. Include debts that the debt collection agency cannot trace and have recommended for write off.
• Following review by the Assistant Financial Accountant, send to the Deputy Finance Director for authorisation.
• Obtain any further information required by the Deputy Finance Director and once authorised action the write off.
The post holder may be asked to complete other ad hoc duties commensurate with the grade and to provide assistance as required in the day to day working of the Treasury/Technical Accounts teams.
All of the above contact may concern issues that can be confidential and contentious in nature.
Person specification
Experience
Essential criteria
- Previous NHS finance experience
Desirable criteria
- Knowledge of E-financials
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Ashok Patel
- Job title
- Treasury Service Manager
- Email address
- [email protected]
- Telephone number
- 01254 734958
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