Job summary
- Main area
- Dental Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 351-SPS1527-JD-A
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Barbara Castle Way Health Centre
- Town
- Blackburn
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 22/01/2026 23:59
Employer heading
Receptionist
Band 3
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
**Previous applicants need not apply**
1 x Part-Time - 30 hours per week
An exciting opportunity has arisen for an enthusiastic highly motivated Receptionist to join our dental team at our Blackburn Clinic within the Lancashire and South Cumbria Dental Service.
We provide a number of services including Special care, Urgent care and Paediatric dentistry. You must demonstrate excellent communication skills, initiative, drive and the ability to work within a team.
The post will also be required to work across Central, East Lancashire and Blackburn with Darwen, to assist in the excellent delivery of Dental Care. You should also have effective interpersonal skills enabling you to communicate with people at all levels, face to face and over the telephone. We look forward to you working with us by joining our motivated, friendly and dynamic teams.
The base for this post will be at Barbara Castle Way Health Centre, however we also work closely with the team at Darwen Health Centre and Royal Blackburn Hospital.
Main duties of the job
To efficiently assist with the daily running of dental treatment services for the Lancashire Care Dental Service. This will include all aspects of booking appointments, dealing with telephone and counter enquiries from the public, other health care professionals and other dentists. To undertake various clerical duties including providing clerical assistance to clinicians and senior staff.
Working for our organisation
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time
Detailed job description and main responsibilities
Please see attached the job description and person specification for more information about this role.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Business Administration or equivalent level of knowledge and experience
- Good standard of education
Knowledge
Essential criteria
- RSA III typing or equivalent knowledge and experience
- ECDL or equivalent knowledge and experience of using Microsoft office
Experience
Essential criteria
- Reception experience (including face to face booking of appointments/filing)
- Experience of admin in office-based environment
- Ability to produce accurately typed and photocopied documents efficiently and to a high standard
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carmen Ray
- Job title
- Dental Team Co-ordinator
- Email address
- [email protected]
- Telephone number
- 07973 961755
- Additional information
Alternative Telephone Number - 01254 283674
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