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Job summary

Main area
Business Intelligence
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Hybrid: Home and Office Based when required - must be within commutable distance of Blackpool or willing to relocate.)
Job ref
435-1LSC-BTH-57.26
Employer
East Lancashire Hospitals NHS Trust
Employer type
NHS
Site
Blackpool Stadium
Town
Blackpool
Salary
£32,073 - £39,043 per annum
Salary period
Yearly
Closing
22/11/2026 23:59

Employer heading

East Lancashire Hospitals NHS Trust logo

Information Analyst

NHS AfC: Band 5

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The post holder will be required to support the delivery and maintenance of Business Intelligence (BI) solutions, delivering key information, intelligence and data metrics.

Main duties of the job

The post holder will:

•    Assist in the delivery of Business Intelligence (BI) solutions to support organisational reporting requirements.
•    Interrogate information systems to produce routine and ad hoc reports for internal and external stakeholders.
•    Assist in the development and maintenance of service datasets, reports and presentation tools.
•    Analyse, interpret and present data and information.
•    Respond to queries relating to data, reports and analysis, investigating anomalies and supporting the accuracy and reliability of information.

Working for our organisation

Working as part of OneLSC, Blackpool Teaching Hospitals NHS Foundation Trust (BTHNHSFT) is committed to delivering patient and organisational benefits through the use of Information Technology. BTHNHSFT has a wide range of development and improvement projects planned, including the further roll out of the IMS Maxims Electronic Patient Record functionality as part of the Digital Level-Up Programme. 

Detailed job description and main responsibilities

1. Develop, adapt, design and adjust datasets to support effective monitoring and development of services based on sound information and data on service use / quality measures

2. Communicate effectively with managers and users to promote understanding of the analytical and statistical methods used and the confidence of users in the methods and techniques used

3. Deal with questions and queries on data, reports and analyses, investigate anomalies and offer solutions and corrections as appropriate to ensure confidence in the informatics tools used.

4. Support the implementation and on-going maintenance of business intelligence solutions, to deliver information reports in an accurate, timely and consistent manner. 

5. Develop and maintain skills in SQL, database administration and data analysis. Utilise skills in SQL, to query the Data Warehouse

6. Support with submissions and statutory and non-statutory returns to Commissioners/NHS Digital as required to meet national and local expectations of information provision. 

7. Respond to specific requests for information as required for example Freedom of Information requests. Interrogating databases and extracting relevant information for bespoke reports.

8. Contribute to the development of standard reports for partner organisations and services. Liaise with colleagues in related areas to gather information where necessary and establish robust datasets / reports to develop confidence in informatics. Take responsibility for one or more specific information systems as required.

9. Take part in working parties and groups to provide input on the information requirements, for good decision making. Propose changes to working practices as a result of changed circumstances, guidelines or new developments.

10. Offer day to day support and assistance to others in own work area. Co-ordinate or allocate work to subordinate staff and monitor work performance.

11. Offer advice to information users to develop full functionality of systems and return on investment to stakeholders.

12. Undertake surveys or audits as necessary to support service / quality / information analysis /investigation.

13. Adopt a customer focussed response in line with information section performance / quality indicators.

14. Such other duties as may be assigned and commensurate with the band / post

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Person specification

EDUCATION/ QUALIFICATIONS

Essential criteria
  • Good level of general education
  • Relevant degree or equivalent training or experience i.e. Information or related area
Desirable criteria
  • ECDL or equivalent
  • Evidence of professional and/or personal development

EXPERIENCE AND KNOWLEDGE

Essential criteria
  • Experience in Informatics in a large/complex organisation
  • Advanced knowledge of MS Excel
Desirable criteria
  • Experience of writing and maintaining SQL scripts
  • Relevant experience of business intelligence software
  • Experience of NHS information systems and use of information across the NHS (Acute and/or Community)
  • Knowledge of relational database theory

SKILLS AND ABILITY

Essential criteria
  • Information analysis skills
  • Ability to learn and apply programming skills
  • Excellent numeracy and statistical methods skills
  • Excellent interpersonal and communication skills
  • Flexible approach to working hours
  • Ability to work as part of a team and to work on own

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Kristen Campion
Job title
Principal Information Analyst
Email address
[email protected]
Telephone number
01253 956445
Additional information
Lorinda Graham
Data Visualisation & Reporting Manager
01253 955 224
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