Job overview

The post holder will provide a comprehensive administration and information service across the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided.

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their Team Leader to ensure continuity of a quality service provision.

Work flexibly in response to the needs of the Networks Administration Services providing cover to departments on various sites as directed by their line manager in liaison with Locality Admin Co-ordinator to ensure continuity of a quality service provision.

Main duties of the job

 We are currently recruiting a forward thinking, reliable and enthusiastic Administration team member to join our busy administration team based at The Gateway, Fylde Coast.

This is a very varied role and would suit someone who is highly motivated and capable of working on their own initiative, with a medium level of supervision.
This is an exciting opportunity for a committed individual to join the Administrative Team and assist in the smooth running of the service.

This will include:

•    Provide a range of secretarial duties to the team or department
•    Attend departmental meetings on a regular basis
•    Ensure data is inputted accurately and timely and proactively
•    Be the first point of contact for the team or department. Greeting visitors, answering telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
•    Respond to queries, dealing with routine matters and passing on more complex queries to the appropriate member of staff
•    Provide day to day support to clinical teams and colleagues
•    Work collaboratively with the appropriate management teams and other departments and ensure that all cases are dealt with in a timely manner 
•    Typing appointments/discharge letters

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well