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Job summary

Main area
Admin
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Working over 7 days)
Job ref
241-631CS-26
Employer
Bolton NHS Foundation Trust
Employer type
NHS
Site
Royal Bolton NHS Foundation Trust
Town
Bolton
Salary
£25,272 per annum
Salary period
Yearly
Closing
06/11/2026 08:00

Employer heading

Bolton NHS Foundation Trust logo

Administrator

NHS AfC: Band 2

 


 

Job overview

The  administrator  role will be an integral part of the Integrated transfer of care Hub (ITOCH)supporting with administration duties aligned to the ITOCH operating model. This role will be key to the ambition of promoting and facilitating  safe and effective discharges.  The ITOCH model operates over 7 days.

An Integrated Transfer of Care Hub is a focal point for coordinating discharge for people with new or increased needs who require post-discharge health and/or social care and support (i.e. those on discharge pathways 1, 2 and 3). All complex discharges into intermediate care will therefore be managed by the hub. 

 

 

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Main duties of the job

  • To be the first point of contact for enquiries regarding the service, IT or Estates and to use own initiative where appropriate when dealing with enquiries general, staff, other agencies, families and patients.
  • Provide administration support to the ITOCH staff- Processing referrals, inputting data, taking telephone queries, photocopying and other general office duties.

Working for our organisation

Bolton NHS Foundation Trust is a major provider of hospital and community health services in the North West Sector of Greater Manchester, delivering services from the Royal Bolton Hospital and also providing a wide range of community services from locations across Bolton in partnership with Bolton council.

The aims of Bolton Foundation Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.

Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our trust Values.  We are proud that our Trust is a centre of excellence for maternity, neonatal and care for children, and that it has been rated as Good by the Quality Care Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice

Detailed job description and main responsibilities

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

Person specification

Knowledge

Essential criteria
  • Good working knowledge of all Microsoft Office applications.
  • Good working knowledge of Microsoft Teams

Skills

Essential criteria
  • Excellent interpersonal skills
  • The ability to work as part of a team
  • The ability to work to deadlines
  • The ability to show diplomacy tact and confidentiality
  • Good communication skills – written and verbal
  • Good attention to detail

Experience

Essential criteria
  • Experience of clerical/administrative work
  • Experience of working with IT systems.

Education

Essential criteria
  • GCSE or equivalent level of education
Desirable criteria
  • ECDL or equivalent level of computer skills RSA/NVQ or City & Guilds qualification in administration or equivalent

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodDisability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Steph Hardman
Job title
Clinical Team Lead
Email address
[email protected]
Telephone number
01204 390614
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