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Job summary

Main area
Administration
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
241-473-S-25
Employer
Bolton NHS Foundation Trust
Employer type
NHS
Site
Royal Bolton Hospital
Town
Bolton
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
29/12/2025 23:59
Interview date
06/01/2026

Employer heading

Bolton NHS Foundation Trust logo

Deputy Operational Business Manager

NHS AfC: Band 7

 


 

Job overview

Full time 37.5 hours per week. Permanent post.

We are looking to recruit 2x Deputy Operational Business Managers within the Surgery Division here at Bolton.

The Deputy Operational Business Manager is a full time position reporting to the Operational Business Manager. The post holder will be responsible for the operational management of a range of clinical services. Specific operational patch will be dependant upon applications and skillset. Potential services for which the job role will be responsible will the any of: General Surgery, Breast Services, Urology, Head & Neck Services. The Deputy Operational Business Manager is responsible for the delivery of national and local access and quality standards, service development, complaint management and delivery of Income and Cost Improvement Programmes.

The post holder will be expected to exercise initiative, prioritise conflicting work demands and communicate effectively with the multi-disciplinary team, as well as internal and external departments, to deliver the highest quality of care for our patients.

The post holder will lead on delivery of national and local standards and will lead on projects to improve service delivery and patient experience.   The post holder will need to problem solve as appropriate, and develop and implement sustainable solutions in conjunction with clinical and administrative colleagues.

Main duties of the job

  • Operational and Performance Management 
  • Service development 
  • Risk and quality management 
  • Financial and resource management 
  • Workforce management 

Working for our organisation

We are committed to recruiting staff who demonstrate the core values and behaviours of the Trust and who are committed to the delivery of high quality services for patients, their families and our staff.

 

Our Values

Vision             

We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable.

We make decisions that are best for long term health and social care outcomes for our communities.

Openness

We communicate clearly to our patients, families and our staff with transparency and honesty.

We encourage feedback from everyone to help drive innovation and Improvements.

Integrity

We demonstrate fairness, respect and empathy in our interactions with people.

We take responsibility for our actions, speaking out and learning from our mistakes.

Compassion

We take a person-centred approach in all our interactions with patients, families and our staff.

We provide compassionate care and demonstrate understanding to everyone.

Excellence

We put quality and safety at the heart of all our services and processes.

We continuously improve our standards of healthcare with the patient in mind.

Detailed job description and main responsibilities

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role, please do not hesitate to contact us via the information below.

Person specification

Educational & Qualifications

Essential criteria
  • Degree or equivalent experience or training, plus further staff and project management knowledge to post graduate diploma level equivalent.
  • Certificate in Management Studies or equivalent
Desirable criteria
  • Evidence of continuing professional development.

General Experience

Essential criteria
  • Experience of managing and leading healthcare services within a healthcare setting.
  • Experience of staff management
  • Proven track record of achieving healthcare targets
Desirable criteria
  • Experience of managing budgets and advising budget holders of smaller delegated budgets
  • Experience of risk management.

Skills

Essential criteria
  • Analytical skills and ability to think strategically.
  • Interpersonal skills both written and verbal.
  • Ability to deal with conflict management and stressful/hostile situations.
Desirable criteria
  • Computer literacy

Knowledge

Essential criteria
  • Knowledge across a wide range of health related issues.

Other

Essential criteria
  • The ability to communicate effectively in English

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodDisability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rosie Connor
Job title
Deputy Divisional Director
Email address
[email protected]
Telephone number
01204 390390
Additional information

Ext 143617

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