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Job summary

Main area
Urology
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 28 hours per week
Job ref
241-156-S-26
Employer
Bolton NHS Foundation Trust
Employer type
NHS
Site
Royal Bolton Hospital
Town
Bolton
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
05/05/2026 23:59

Employer heading

Bolton NHS Foundation Trust logo

Clerical Officer/Audio Typist

NHS AfC: Band 2

 


 

Job overview

Part time 28 hours per week. Permanent post. 

We are looking to appoint an individual to work in the Urology team. The role will be to provide administrative support to the medical secretarial team and to also support with audiotyping when needed. 

Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.

Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.

Main duties of the job

  • Duties will include storage, retrieval and archiving of case notes to support outpatient episodes,  customer service, patient registration and data input.
  • Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
  • If casenotes are not in main storage areas use tracking system to locate and request where necessary.
  • Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
  • Filing confidential information away into the casenotes.
  • Retrieving casenotes for consultants, secretaries or nurses.
  • Clinical transcription/audiotyping

 

Working for our organisation

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

Detailed job description and main responsibilities

  • Duties will include storage, retrieval and archiving of case notes to support outpatient episodes,  customer service, patient registration and data input.
  • Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
  • If casenotes are not in main storage areas use tracking system to locate and request where necessary.
  • Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
  • Filing confidential information away into the casenotes.
  • Retrieving casenotes for consultants, secretaries or nurses.
  • Transcription of clinical letters. 

Person specification

Education/Qualifications

Essential criteria
  • English and Maths Grades C/4 and above
Desirable criteria
  • Administration/Customer Service Qualification

Experience & Knowledge

Essential criteria
  • Experience in an administration environment
  • Customer Service Skills
  • Knowledge of Data Protection guidelines
Desirable criteria
  • Medical records experience
  • Previous experience in a hospital/NHS environment

Skills

Essential criteria
  • Ability to work under pressure to meet deadlines and targets
  • Accurate filing skills
  • Willing to be flexible around tasks and working hours
  • Ability to prioritise workload
  • Ability to work to standards and with a good level of attention to detail
Desirable criteria
  • Demonstrate willingness to adapt to change

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodDisability confident employerStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Liz Mitchell
Job title
Operational Support Manager
Email address
[email protected]
Telephone number
01204 487418
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