Neidio i'r prif gynnwys

Mae'r wefan hon yn annibynnol ar y GIG a'r Adran Iechyd.

Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Endoscopy
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (No)
Cyfeirnod y swydd
435-MEC-015-26
Cyflogwr
East Lancashire Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Burnley General Teaching Hospital
Tref
Burnley
Cyflog
£24,937 - £26,598 Per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
08/04/2026 08:00

Teitl cyflogwr

East Lancashire Hospitals NHS Trust logo

Endoscopy Booking Clerk

Band 3

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Trosolwg o'r swydd

Our Endoscopy Booking Team provide a safe, personal & effect booking service to all patients referred for a Lower and/or Upper GI Endoscopy procedure. Patients are referred either internally from our Outpatient/Inpatient/Emergency pathway or Directly from GP's via our Direct to Test Upper GI Service on the eReferral System (eRS) The post holder will work as part of a wider team and will be responsible for the management and accurate and timely administration of waiting lists in accordance with the Access, Booking and Choice Policy, liaising directly with clinicians, nurses, administrators, directorate staff and patients, whilst ensuring waiting list targets are achieved and confidentiality is met at all times. 

Prif ddyletswyddau'r swydd

1.       Each clerk is responsible for the management of Endoscopy waiting lists and working as part of a team within the particular speciality.

 

2.       Add selected patients to the waiting list using the computerised Patient Administration System, ensuring all patients are listed with the accurate procedure and booked admission codes.

 

3.       Complete and forward letters and health check questionnaires to patients who have been added to the waiting list. On receipt of the returned questionnaires update the Patient Administration System with all relevant data.

 

4.       To be the first point of contact for all patients added to an inpatient, day case and selected out- patient waiting list.

Gweithio i'n sefydliad

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

A good understanding of time frames involved in all invasive procedures is necessary to ensure the case mix booked for theatre lists is appropriate, once training is complete. 

 Liaise with Endoscopy staff regarding the availability of specialist endoscopy equipment

Liaise with different specialty consultant teams for patients requiring dual procedures during one operation, which after initial training requires an understanding of medical procedures

Arrange pre-operative assessment appointments for patient’s where necessary ensuring all relevant documentation is requested and available for the nurse. Update the Patient Administration System with information regarding the patient’s current medication and deliver instructions accordingly

Issue patients with a confirmation letter related to their operation ensuring appropriate and accurate documentation and information regarding their treatment is enclosed.

 Forward pre determined appropriate medication to patients for procedures prior to admission.

Ensure online booking diaries and other records are kept up to date and accurate.

Produce a weekly management report in order to monitor figures and highlight to the consultant any potential medical problems with patient’s or patient’s who have no set date for admission and could become a potential breaches in line with current government targets.

Manyleb y person

Qualifications

Meini prawf hanfodol
  • English Qualification IT Skills or qualification to a C or equivalent

Experience

Meini prawf hanfodol
  • Previous experience of working within a clerical role.
Meini prawf dymunol
  • Good working knowledge of Cerner & other hospital systems.

Knowledge & Skills

Meini prawf hanfodol
  • Clear and accurate written and verbal communication. Able to listen effectively Computer literate Ability to understand and interpret detailed information Proven ability to understand and comply with detailed procedures
Meini prawf dymunol
  • Knowledge and understanding of NHS targets

personal attributes

Meini prawf hanfodol
  • Demonstrate an ability to manage priorities under pressure Good Organisational Skills Able to work flexibly and willingness to adapt to the changing needs of the service Proven ability to work within a team and maintain a positive attitude Demonstrate a sympathetic/ sensitive approach and to be able to speak effectively to colleagues and patients

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Gofynion ymgeisio

Bydd y swydd hon yn gofyn am gyflwyno Datgeliad i wirio am unrhyw gollfarnau troseddol sydd heb ddarfod.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Jackie Stanworth
Teitl y swydd
Endoscopy Operational Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01282 803479

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
Employment Services
East Lancashire Hospitals NHS Trust
Rhif ffôn
03033 301 033
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg