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Job summary

Main area
Surgical and Anaesthetics Services
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (2 x 18.5 hour posts would be considered for the right candidates)
Job ref
435-S035-25
Employer
East Lancashire Hospitals NHS Trust
Employer type
NHS
Site
St Peters Centre
Town
Burnley
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
02/06/2025 23:59

Employer heading

East Lancashire Hospitals NHS Trust logo

Orthoptic Administrator

Band 3

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

We are looking for a capable experienced and well motivated person to join the administrative team within the ELHT Orthoptic Department.

Main duties of the job

The post holder will provide clerical support to the Orthoptic department using both the Cerner and EMIS booking systems.

With experience of the patient admin systems office management and diary coordination you will be the key coordinator of the team's clinical duties.

Working for our organisation

Working within the Orthoptic team which includes Orthoptists Optometrists Orthoptic Assistants and Orthoptic administrative staff.

Detailed job description and main responsibilities

Responsible for organisation and scheduling of orthoptic clinics across East Lancashire.

Making new and follow up appointments for both consultant and orthoptic clinics. 

Cancelling and rebooking of hospital and community orthoptic appointments where necessary.

To be the central point for all community and some hospital referrals.

Answer telephone calls and deal with messages on the answer machine.

Person specification

Qualifications

Essential criteria
  • GCSE English and Maths Level 4 or above or equivalent
Desirable criteria
  • RSA or OCR Typing, AMSPAR level 3
  • NVQ level 3 or equivalent in business or administration.

Experience

Essential criteria
  • Experience of office work to include planning meetings, organising outlook diaries, setting up and using Excel databases, communicating to multiple parties via email and paper letters
  • Competent in the use of Microsoft office and databases and EMIS
  • Knowledge and understanding of professional and ethical issues
Desirable criteria
  • Experience of primary and health community services
  • Experience of hospital administration system

Knowledge and Skills

Essential criteria
  • Literate in IT/Computer Skills
  • Good oral communication skills
  • Demonstrate excellent time management skills with an ability to plan and prioritise own workload

Personal Attributes

Essential criteria
  • Skilled in developing and maintaining effective working relationships with colleagues and other professionals

Other

Desirable criteria
  • Access to own transport for work purposes

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Reynolds
Job title
Head of Orthoptic Service
Email address
[email protected]
Telephone number
01282 804615
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