Job summary
- Main area
- Surgical and Anaesthetics Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (2 x 18.5 hour posts would be considered for the right candidates)
- Job ref
- 435-S035-25
- Employer
- East Lancashire Hospitals NHS Trust
- Employer type
- NHS
- Site
- St Peters Centre
- Town
- Burnley
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 02/06/2025 23:59
Employer heading

Orthoptic Administrator
Band 3
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
We are looking for a capable experienced and well motivated person to join the administrative team within the ELHT Orthoptic Department.
Main duties of the job
The post holder will provide clerical support to the Orthoptic department using both the Cerner and EMIS booking systems.
With experience of the patient admin systems office management and diary coordination you will be the key coordinator of the team's clinical duties.
Working for our organisation
Working within the Orthoptic team which includes Orthoptists Optometrists Orthoptic Assistants and Orthoptic administrative staff.
Detailed job description and main responsibilities
Responsible for organisation and scheduling of orthoptic clinics across East Lancashire.
Making new and follow up appointments for both consultant and orthoptic clinics.
Cancelling and rebooking of hospital and community orthoptic appointments where necessary.
To be the central point for all community and some hospital referrals.
Answer telephone calls and deal with messages on the answer machine.
Person specification
Qualifications
Essential criteria
- GCSE English and Maths Level 4 or above or equivalent
Desirable criteria
- RSA or OCR Typing, AMSPAR level 3
- NVQ level 3 or equivalent in business or administration.
Experience
Essential criteria
- Experience of office work to include planning meetings, organising outlook diaries, setting up and using Excel databases, communicating to multiple parties via email and paper letters
- Competent in the use of Microsoft office and databases and EMIS
- Knowledge and understanding of professional and ethical issues
Desirable criteria
- Experience of primary and health community services
- Experience of hospital administration system
Knowledge and Skills
Essential criteria
- Literate in IT/Computer Skills
- Good oral communication skills
- Demonstrate excellent time management skills with an ability to plan and prioritise own workload
Personal Attributes
Essential criteria
- Skilled in developing and maintaining effective working relationships with colleagues and other professionals
Other
Desirable criteria
- Access to own transport for work purposes
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Helen Reynolds
- Job title
- Head of Orthoptic Service
- Email address
- [email protected]
- Telephone number
- 01282 804615
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