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Job summary

Main area
Volunteer
Grade
Volunteer
Contract
Voluntary: Volunteer
Hours
to be discussed
Job ref
351-VS-SPE10
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
St.Peter's Centre
Town
Burnley
Salary
Volunteer
Closing
01/10/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Administration Support Volunteer

Volunteer

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Job overview

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. We currently have a volunteer role available supporting us at the St. Peter’s Centre in Burnley. 

Please apply by downloading the attached application form. As volunteer expenses are limited to a 20 mile round trip, we are unable to proceed with applications if you live to far from the location you are volunteering for.

Please be aware we can only accept applications from people within the local area with appropriate right to work in the UK.  We cannot offer visa sponsorship for a volunteer role. 

Main duties of the job

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is usually a longer term commitment (for example 9 – 12 months) and on consistent days and times, e.g. Tuesday from 9am to 1pm

The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. Volunteer support is required on a Friday from 9am to 1pm and from 1 pm to 5 pm.

Working for our organisation

Duties may include the following

  • Greet visitors in a polite and friendly manner and signpost to correct service.
  • Respond to enquiries in a polite manner and ensuring an appropriate response is initiated.
  • Interact with visitors who are waiting for their appointments.
  • Support staff in dealing with administration requests, including scanning and photocopying
  • Photocopy leaflets for distribution
  • Taking and delivering messages if required
  • Collation of information packs for patients and carers, and arranging for them to be sent to out.
  • Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries
  • Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools

A Standard DBS is required for this role, and there is no cost to a volunteer for a DBS application.

Detailed job description and main responsibilities

Please do not click the link below to apply, contact the Volunteer Service who will provide an alternative way to apply.  Please read the attached Role Description, or email main contact, for further information on this role. 

Person specification

Requirements

Essential criteria
  • See Role Description

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kathryn Newton
Job title
Dental Team Coordinator
Email address
[email protected]
Additional information

Volunteer Service

Email - [email protected]

 

 

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