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Job summary

Main area
Administrative and Clerical
Grade
Band 2
Contract
Fixed term: 2 years (Monday/Friday and flexibility with the 3rd day.)
Hours
  • Part time
  • Flexible working
22.5 hours per week (Monday/Friday and flexibility with the 3rd day)
Job ref
245-ADM2CHD-09-25
Employer
Tameside and Glossop Integrated Care NHS Foundation Trust
Employer type
NHS
Site
Denton Locality
Town
Denton
Salary
£24,465 Pro-rata per annum
Salary period
Yearly
Closing
06/10/2025 23:59
Interview date
13/10/2025

Employer heading

Tameside and Glossop Integrated Care NHS Foundation Trust logo

Clerical Officer

Band 2

Job overview

Clerical Officer

Band 2 - 22.5 hours -  Monday/Friday and flexibility with the 3rd day . 

Fixed Term - 2 years  

We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within the Denton locality providing full clerical support to Health Care Professional teams that are based at Ann St Clinic Denton, Dewsnap Lane Clinic Dukinfield and Albion Drive medical practice Droylsden on a rota basis.

Working as part of a team, the post holder will act as the first point of contact for all community services, therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.

The Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.

 

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

 

Main duties of the job

Provide a full range of clerical tasks to Healthcare Professionals.

Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills. 

To use the patient administration system to book patient appointments. 

General office management skills such as filing/management of records and telephone duties. 

You may be required to provide administration support for services being provided off site.

To work as part of a team and to carry out tasks set by the Administrator/line manager. 

To process incoming and outgoing mail.

The successful candidate will be required to respond to daily queries from internal and external organisations therefore applicants should be excellent communicators with good written skills. In addition it is a necessity that applicants have a good standard of typing and IT skills.

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. 

We have a clear set of values & behaviours which we expect all of our staff to demonstrate: 

  • Safety 
  • Care 
  • Respect 
  • Communication 
  • Learning 

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. 

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. 

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more. 

Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. 

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed. 

Person specification

Qu

Essential criteria
  • English and Maths, GCSE, CSE, level 1 or A - C or above
  • Typing/IT skills (Email, word processing and file management)
  • Computer Literate
Desirable criteria
  • Knowledge or experience of Data Inputting

Knowledge

Essential criteria
  • Knowledge of Patient Administration Systems (PAS) (EMIS)
  • Knowledge of Microsoft Packages
  • Working experience of general office duties
Desirable criteria
  • Experience of working in a healthcare setting

Experience

Essential criteria
  • Customer Service Skills
  • Excellent Telephone Manner - Answering the phone
  • Previous experience of working with the general public
Desirable criteria
  • Previous experience of working with Health Professionals

Skills and Ability

Essential criteria
  • Effective communication skills with a wide range of people
  • Flexibility to cope with changing needs of the job
  • Eager to learn new skills
  • High degree of Interpersonal skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveImproving working livesCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerFoster FriendlyStep into healthNorth West BAMEArmed Forces CovenantAccredited Menopause Friendly EmployerNational Preceptorship for Nursing Quality Mark 2024Pastoral Care Quality AwardSafe Learning Environment Charter

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracie Heyes
Job title
Locality Administrator
Email address
[email protected]
Telephone number
07867340877
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