Job summary
- Main area
- Administrative and Clerical
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: the post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the service, providing cover on various sites to ensure continuity of a quality service provision
- Hours
- Full time - 37.5 hours per week (this post is required over 5 days, Monday to Friday 08:30 - 16:30)
- Job ref
- 435-CIC-076-26
- Employer
- East Lancashire Hospitals NHS Trust
- Employer type
- NHS
- Site
- Clitheroe Health Centre and Kiddrow Lane Health Centre
- Town
- ELHT footprint
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 20/10/2026 23:59
Employer heading
Clerical Officer - District Nursing Service
NHS AfC: Band 2
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
An exciting opportunity has arisen to join the East Lancashire District Nursing Service as a Clerical Officer. This is a full-time, permanent position working 37.5 hours per week, Monday to Friday, 08:30 to 16:30, providing vital administrative support to clinical teams across the ELHT footprint.
We are looking for a motivated, enthusiastic and organised individual with excellent communication and IT skills who enjoys working in a busy environment. The successful candidate will play a key role in supporting the smooth and effective delivery of District Nursing services, helping clinicians focus on providing high-quality patient care.
You will work as part of a supportive neighbourhood team and wider administration network, providing a high standard of customer service and administrative support. The role requires excellent organisational skills, the ability to prioritise workloads and a good understanding of confidentiality.
As service needs can vary, flexibility is essential. The post holder will be aligned to a specific team but may be required to work across different sites and provide cover where needed to ensure continuity of service.
A full UK driving licence and access to a vehicle are essential for this role.
Main duties of the job
The successful candidate will have a good understanding of the importance of confidentiality and previous administrative experience within a busy office environment. The ability to work effectively as part of a team, whilst also using initiative and working independently, is essential.
We are seeking an enthusiastic, motivated and flexible individual who can adapt to the changing needs of the service. Flexibility is key, as the post holder may be required to work across different sites and provide cover as needed to ensure continuity of service delivery.
Strong IT skills are essential, together with excellent communication, organisational and interpersonal skills. The successful candidate will be able to prioritise workloads, manage competing demands, maintain accurate records and provide a high standard of administrative support to clinical teams, helping to ensure the smooth and efficient delivery of patient services.
Working for our organisation
Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large, integrated healthcare organisation providing high‑quality acute and community services for the population of East Lancashire and Blackburn with Darwen. The Trust places safety and quality at the centre of everything it does, investing in and developing its workforce, building strong partnerships with key stakeholders, and encouraging innovation and pathway redesign to deliver best practice across all services.
ELHT employs more than 8,000 staff, many of whom are internationally recognised and have received awards for their contributions and achievements. The District Nursing Service is proud to be part of this forward‑thinking organisation, offering a supportive environment where staff are encouraged to grow, develop, and access a wide range of professional development opportunities.
Detailed job description and main responsibilities
For full details about this role, including the main duties and responsibilities, please refer to the Job Description and Person Specification located under the Supporting Documents section.
Further information about the District Nursing Service can be found on our Trust website at www.elht.nhs.uk.
You can also learn more by watching the videos available at the following link: https://elht.nhs.uk/services/district-nurses
Person specification
Qualifications
Essential criteria
- GCSE in English Language at 4-9
- NVQ L2 Business Administration, or equivalent experience
Experience
Essential criteria
- Experience of administration in an office-based environment
- Evidence of previous experience of dealing with sensitive confidential information
- IT skills including experience in the use Microsoft Office
Desirable criteria
- Minute taking
Knowledge & Skills
Desirable criteria
- Experience of EMIS/ICE/EPTS
Personal Attributes
Essential criteria
- Ability to work as part of a team
- Ability to work across the admin teams, and travel to other sites, to cover any absence, in order to meet the needs of the service
- Ability to deal with busy, unpredictable workloads
- Ability to maintain organisational systems
- Ability to multitask whilst working in a busy office environment and dealing with frequent interruptions
- Full UK driving licence and access to a car - to be able to travel to other sites
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Stewart
- Job title
- Clinical Team Leader
- Email address
- [email protected]
- Telephone number
- 07944 195036
- Additional information
We look forward to your application and welcome all informal enquiries, or site visits, in advance of the interview dates.
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