Trosolwg o'r swydd

We have an exciting opportunity for an Operational Business Manager to join the Medicine Division.  You will form a team of 4 OBM’s  in the division and will be required to work together to deliver services and patient outcomes. This role relates to our Urgent and Emergency Care business unit, which encompasses Emergency Medicine and Acute Medicine Specialties, with responsibility over:

Emergency Department Majors, Paediatrics, Urgent Treatment Centre, 5 Medical assessment areas/wards which includes the provision of our SDEC function through the Acute Assessment Unit.

You will report to the Deputy Divisional Director or Operations and form an integral part of the divisional senior management team.

Your working partnerships will be with clinical and non-clinical colleagues and will  provide the best possible experience to our patients and their significant others, along with our staff, whilst at the same time meeting performance standards and driving service transformation aims.

You would be joining the team at an exciting time of significant transformation for both specialties as we progress our urgent care improvement plan, driving improvement across key UEC metrics, improving patients care, experience and outcomes.

Prif ddyletswyddau'r swydd

The Operational Business Manager will work with the Clinical Leads, Service Leads, Matrons and external partners to ensure that the operational area is productive, efficient and viable in its own right.

In support of this objective you will ensure that decision making within the service area is informed by an agreed range of key performance indicators (KPIs) and business information which demonstrate the performance of the unit in terms of:

•  Quality of clinical outcome

•  Income

•  Expenditure

•  Human Resources

•  Operational Performance

It will be your responsibility to ensure that the operational area delivers nationally and locally contractually determined standards of access to healthcare on a consistent basis, including (but not limited to):

• A&E four hour standard

• Ambulance Access standards 

• Elimination of corridor care

• Management of length of stay and stranded patients

• Reduction in health care inequalities

You will respond to information provided taking appropriate action to immediately rectify any deficiency in capacity.

You will interpret policies and procedures and initiate the appropriate action within the relevant services. 

You will provide assurance to the Divisional Leadership Team and wider, in relation to operational performance indicators and improvement plans for your services.

You will share performance information with the lead clinicians, teams and individuals through appropriate methods of communication. 

Gweithio i'n sefydliad

Remember when we said we were a high performing Trust? Here is why….

Bolton NHS Foundation Trust is an integrated provider of acute, intermediate, and community health care. We work alongside and in partnership with primary care to provide services (rated ‘Good’ in our last CQC inspection) to 275,000 people living in Bolton.

Our Trust is one of the few in the country to deliver a financial surplus over a number of years, whilst also providing and sustaining high quality clinical services. Financial and clinical stability is important as it gives us the scope to drive our services forward and innovate.

The last Staff Survey results shows that we are the best performing acute Trust in Greater Manchester for Quality of Care, Staff Morale & Staff Engagement. The fact that this is direct feedback from our staff makes us very proud.