Job summary
- Main area
- Surgery Division
- Grade
- NHS AfC: Band 8b
- Contract
- Fixed term: 12 months (Maternity cover for 12 months)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 241-389-S-26
- Employer
- Bolton NHS Foundation Trust
- Employer type
- NHS
- Site
- Bolton NHS Foundation Trust
- Town
- Farnworth
- Salary
- £66,582 - £77,368 per annum
- Salary period
- Yearly
- Closing
- 02/07/2026 23:59
- Interview date
- 17/07/2026
Employer heading
Operational Business Manager
NHS AfC: Band 8b
Job overview
We have an exciting opportunity for Operational Business Managers to join the Surgery Division for maternity leave cover. The post will cover Trauma & Orthopaedics, Urology, and oversee our services provided through SLAs with other organisations - i.e. Plastic Surgery, Vascular Surgery, and Paediatric Surgery.
Internally, clinical leads and matrons will report to you operationally, whilst being professionally accountable to the Divisional Medical Director and Divisional Nursing Director/Assistant respectively. You will be the operational lead for your service and whilst not line managing all team members professionally, you will be expected to influence team members, form and drive service performance and transformation.
You will report to the Deputy Divisional Director or Operations, and form an integral part of the senior divisional team.
Your working partnerships will be with clinical and non-clinical colleagues and will provide the best possible experience to our patients and their significant others, along with our staff, whilst at the same time meeting performance standards and driving service transformation aims.
If applying as an internal candidate for a secondment, interested parties should discuss the opportunity with their line manager before applying.
Main duties of the job
The Operational Business Manager will work with the clinical and administrative teams, as well as external partners to ensure that the operational area is productive, efficient and viable in its own right.
In support of this objective you will ensure that decision making within the service area is informed by an agreed range of key performance indicators (KPIs) and business information which demonstrate the performance of the unit in terms of:
- Quality of clinical outcome
- Income
- Expenditure
- Human Resources
- Operational Performance
To ensure that the operational area delivers nationally and locally contractually determined standards of access to healthcare on a consistent basis, including (but not limited to):
- 18 week wait referral to treatment
- Cancer service access standards
- Management of length of stay and stranded patients
- A&E four hour standard
- Reduction in health care inequalities
Respond to information provided taking appropriate action to immediately rectify any deficiency in capacity.
To interpret policies and initiate the appropriate action within the relevant services.
Provide assurance to the Divisional Leadership Team in relation to operational performance indicators for their services.
To share performance information with the lead clinicians, teams and individuals through appropriate methods of communication.
Working for our organisation
Bolton NHS Foundation Trust is an integrated provider of acute, intermediate, and community health care. We work alongside and in partnership with primary care to provide services to 275,000 people living in Bolton.
Detailed job description and main responsibilities
The Operational Business Manager will be required to deputise for the Deputy Divisional Director.
The post holder will be required to develop, implement and monitor improvement plans in line with national and locally agreed standards. They will be required to introduce and put in practice new or revised policies in defined areas of responsibility.
Take a lead in capacity management/planning, devising activity planning models and liaising with the wider multidisciplinary team to ensure delivery of the Divisional and Trust priorities.
You will have the ability to work in partnership at a high level with external organisations, co-producing shared delivery plans to reduce inequalities and address local priorities.
Work closely with all clinical teams to ensure robust rosters are in place in line with financial recovery plans.
Regularly review capacity to ensure we have sufficient levels to deliver the best possible experience to patients. Where additional support is required you will be expected to mitigate this and develop a long term plan, influencing key stakeholders and delivering outcomes.
Provide general managerial advice and guidance throughout all areas of responsibility.
Decide how best to achieve expected results within areas of responsibility using significant discretion within defined parameters.
Prioritise and plan an unpredictable workload with frequent interruptions, ensuring deadlines are met within agreed timescales and where there is a frequent requirement for concentration.
Person specification
Qualifications
Essential criteria
- Educated to Masters or equivalent relevant experience at senior level in a complex NHS organisation.
- Evidence of continuing professional development
Experience
Essential criteria
- Experience of implementation and accountability for performance management over large areas of responsibility.
- Experience of working closely and effectively with Divisional and Departmental teams.
Desirable criteria
- Experience in managing complex change to services over a wide healthcare environment, to incorporate the National agenda for modernisation and service improvement.
Skills
Essential criteria
- Ability to make decisions, and implement changes to services, following details analysis, interpretation and synthesis of data and statistics.
Desirable criteria
- Experience with handling significant financial budgets and Cost Improvement Plans.
Knowledge
Essential criteria
- Clear understanding and experience of working to high performance management standards.
Desirable criteria
- Detailed knowledge of pertinent issues within the wider NHS.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Rosie Connor
- Job title
- Deputy Divisional Director of Operations
- Email address
- [email protected]
- Telephone number
- 07989 991097
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