Job summary
- Main area
- Administration and Clerical
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 245-ADM3CHH-07-25
- Employer
- Tameside and Glossop Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Selbourne House
- Town
- Hyde
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 10/08/2025 23:59
- Interview date
- 22/08/2025
Employer heading
Clinic Administrator
Band 3
Job overview
Clinic Administrator
Band 3 - Permanent
37.5 hours
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within a locality providing full clerical support to Health Care Professional teams that are based within the community clinics. As part of the Clinic Administrator role, you will be required to directly line manage a team of Clerical Officers across multiple sites within the locality.
The community clinics currently operate between the hours of 8.00am and 5.00pm, Monday to Friday, however the Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.
As the Clinic Administrator, you will be responsible for staff management and development and this will include managing members of staff across the locality, therefore line management experience is essential.
Main duties of the job
The designated person responsible for Clerical Staff Management and development.
Managing a range of secretarial/clerical support to Health Professionals and Allied Health Professionals
Undertake duties delegated by management, using own initiative and working without supervision, including financial management.
The post holder will be familiar with a full range of clerical/secretarial tasks and undertake specific duties.
The post holder will be undertaking tasks requiring strict confidentiality.
The post holder may be required to work from any Community Healthcare base according to the needs of the service.
The service operates between the hours of 8am to 8pm using a rota system.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Education & Qualifications
Essential criteria
- English and Maths, GCSE, CSE, level 1 A-C or above
- IT skills in Microsoft Word and Excel
- Ability to travel
Desirable criteria
- NVQ qualification level 2 or 3 in Business & Administration/Customer Care/Team Leading or equivalent
Knowledge
Essential criteria
- Knowledge of Patient Administration systems
- General office duties
- Knowledge of the Microsoft Packages
Experience
Essential criteria
- Previous supervisory experience/line management
- Previous experience of working with the general public
- Customer service skills
Skills & Abilities
Essential criteria
- Typing/IT skills (email, word processing & file management)
- Good communication skills
- Excellent telephony skills
- Flexibility to cope with the changing needs of the job
- Excellent organisational skills
- Ability to work alone and make own judgements
Desirable criteria
- NVQ in customer care or equivalent
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sue Macfarlane
- Job title
- Business Admin Coordinator
- Email address
- [email protected]
- Telephone number
- 07920 251332
- Additional information
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