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Job summary

Main area
Digital System Management Support Pathology
Grade
Band 4
Contract
Permanent
Hours
Full time
Job ref
435-1LSC-LT-034-25
Employer
East Lancashire Hospitals NHS Trust
Employer type
NHS
Site
Royal Preston Hospital
Town
Preston
Salary
£26,530 - £29,114 per annum, pro rata
Salary period
Yearly
Closing
25/05/2025 23:59
Interview date
05/06/2025

Employer heading

East Lancashire Hospitals NHS Trust logo

Clinical Applications Support Assistant

Band 4

One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people.  We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way.  It is jointly run by the five Trusts as a collaborative partnership.

The Trusts that make up One LSC are:

·       Blackpool Teaching Hospitals NHS Foundation Trust

·       East Lancashire Hospitals NHS Trust

·       Lancashire and South Cumbria NHS Foundation Trust

·       Lancashire Teaching Hospitals NHS Foundation Trust

·       University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts.  

The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations.  At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve. 

Job overview

You will be working  for One Lancashire and South Cumbria (One LSC) Digital Data and Technology supporting Lancashire Teaching Hospital as part of our IT Systems Management Team.

We are seeking an enthusiastic and highly motivated individual to join our team comprising of technical and clinical roles. You will be part of a systems management team and your main focus will be supporting the day to day running of clinical systems, troubleshooting issues and supporting clinical users of the systems. It will also be expected that the post holder will engage in projects related to their area when needed.

We are looking for an experienced IT professional with solid experience in successfully managing Clinical systems.

We need you to contribute to improved utilisation of Clinical Applications at Lancashire Teaching Hospitals for the benefit of our patients, reducing wait times and improving financial outcomes.

PLEASE NOTE: 

We are unable to provide sponsorship for this post. 

Main duties of the job

You will have responsibility for daily administration, on-going support and maintenance of Pathology systems across Royal Preston Hospital and Chorley District Hospital, including data input and reporting.

Provide technical support and advice to end users, of all disciplines, and departments.

You will be part of the Enterprise Wide Applications team and will be expected to work closely with other Digital teams, Clinical and Operational staff within the organisation.

In addition you will lead in all areas relating to system administration and also be involved in any projects and changes that happen for systems. This includes liaising with the system provider in regards to upgrades, potential system developments and business as usual issues. 

To liaise closely with Operational colleagues to ensure business as usual is followed correctly, to encourage system use for all admin and clinical staff and assist in any changes to standard operating procedures and keep updated with business and usual with all stakeholders.

Manage day to day operations, system issues and data quality/information governance issues.

Working for our organisation

We have fantastic people working hard to deliver quality services to our patients.  You will help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.  You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path. 

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities

The Clinical Applications System Specialist role will have responsibility for the daily management of key IT systems.

 Key Duties and Responsibilities:

  • Support the Informatics Manager with projects related to Digital, Data and Technology (DDaT)
  • Responsible for administrative duties relating to maintenance and development of various pathology systems
  • Management of patient data sent to pathology systems from the Electronic Patient Record (EPR)
  • Training of data input/telephone enquiry staff
  • General administrative duties as directed by the Informatics Manager
  • Production and development of a range of statistical information and reports as required

Person specification

Qualifications & Education

Essential criteria
  • Educated to A-level or equivalent
Desirable criteria
  • Educated to degree level

Knowledge & Experience

Essential criteria
  • Experience of working in a laboratory environment
  • Solid understanding of IT, particularly in relation to healthcare
  • Experience of Electronic Patient Record systems
Desirable criteria
  • Experience of providing training to other staff groups
  • Knowledge of Information governance
  • A good working knowledge of Pathology services

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Ross Oliphant
Job title
Deputy Head of Enterprise Applications
Email address
[email protected]
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